FIGS is looking for an 100% awesome, capable, experienced Community Hub Associate. As a Community Hub Associate, you will represent the FIGS brand, blending customer service with essential back-of-house operations to create a seamless shopping environment. Reporting to the Community Hub Store General Manager, you’ll work on both the sales floor and in the stockroom, supporting our holiday season with a commitment to excellence.
What you’ll do:
- Customer Engagement
- Greet and assist customers, offering product knowledge and guidance on FIGS’ styles, colors, and sizes to meet their needs.
- Share FIGS’ brand story and mission with visitors, fostering a connection with our healthcare-focused community.
- Support customer transactions including purchases, returns, and exchanges; assist with online orders placed in-store.
- Collaborate in planning and executing in-store events and initiatives to engage our customer community.
- Sales Support and Inventory Management
- Organize and maintain the sales floor to reflect FIGS’ standards, ensuring products are well-stocked and displayed beautifully.
- Manage back-of-house tasks such as receiving, inspecting, and organizing inventory, and ensure the stockroom is efficient and orderly.
- Assist with regular inventory counts, identify replenishment needs, and communicate these to the leadership team.
- Operations and Safety
- Adhere to store safety protocols and support a safe, secure environment for team members and customers.
- Report potential issues or inventory concerns to management.
Qualifications:
- Previous retail and/or stockroom experience with a focus on customer service.
- Strong interpersonal skills and the ability to communicate effectively with customers and team members alike.
- Ability to unpack, organize, and lift inventory (5-50 lbs) and walk an average of 12,000 steps per shift.
- Basic computer skills, retail math knowledge, and experience with POS systems (Shopify preferred).
- Action-oriented, detail-focused, and able to manage multiple tasks in a fast-paced environment.
- All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season.
Other must haves:
- Knows how to have fun and boost positive vibes
- Comfortable in a fast-paced, ever changing environment
- Embodies FIGS brand ethos through and through
FIGS Compensation
Pay Range
- This role's base hourly rate is between $18 and $20/hr. Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
A little bit about us…
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers.
Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
Life at FIGS
FIGS is revolutionizing the antiquated $10 billion medical apparel industry through its use of ridiculously soft and technical fabrics that are tailored to perfection. FIGS medical apparel is anti-microbial, wrinkle resistant, stain repellent, lint free and utilizes four way stretch. Through its customer-centric, vertically integrated e-commerce platform, FIGS has transformed the way medical professionals shop. Through its threads for threads initiative, for every set of scrubs sold, FIGS gives a set to a healthcare provider in need.
The company has raised over $10 million in capital from a great group of tech investors including Campfire Capital, JH Partners, Mohr Davidow Ventures, Irving Place Capital, Raptor Ventures, Karlin Ventures, Riverwood Capital, 500 Startups, Suffolk Equity Partners, the Milken Family, Will Smith, Peter Morton, Steve Tisch, and John Fisher.
Thrive Here & What We ValueFIGS is committed to creating a diverse and inclusive workplace culture that values all employees' unique perspectives and experiences. | FIGS offers comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. | FIGS sponsored Uber Eats voucher for in-office weeks | Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide.</s> | FIGS Compensation and Benefits: Pay Range, Annual bonus, Comprehensive benefits and perks package focused on your well-being, 100% FIGS-sponsored life insurance and disability insurance, Amazing 401k program, with a company match up to the first 6% of your contribution, Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers | Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…</s> | FIGS Compensation and Benefits: Pay Range, Additional Compensation and Benefits offered include: Equity, Annual bonus, Comprehensive benefits and perks package focused on your well-being, 401(k) program, Paid time off | A little bit about us…FIGS is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price.</s> | Focus on employee well-being and benefits package | Equity program for new-hire employees | Paid time off and parental leave policies | Community-driven mission to improve healthcare professionals' lives globally</s> | Amazing 401(k) program, with a company match up to the first 6% of your contribution | Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation | Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. | Annual bonus: This position is eligible to participate in the FIGS annual bonus program | Comprehensive benefits and perks package focused on well-being | 401(k) program with company match up to the first 6% of contribution | Generous paid time off - including flexible vacation for salaried team members and up to 3 weeks of accrued vacation for hourly team members | Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and more</s> | 1. Positive attitude | 2. Sense of humor | 3. Drive to succeed and get things done efficiently and effectively | 4. Loves language, the FIGS product, and working on a team | 5. 100% Awesome. Like our scrubs.</s> | Amazing 401(k) Program with Company Match up to First 6% | Generous Paid Time Off - Flexible Vacation for Salaried Team Members, Up to 3 Weeks of Accrued Vacation for Hourly Team Members | Meaningful Time Away for Baby Bonding, Including Parental Leave and New Parent Care Meals | Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and More...</s> | Collaborative environment | Dependable and insightful team members | Innovative approach to problem-solving | Respectful workplace culture | Analytical and deliberate decision-making process</s> | 1. Passion for Technology, Collaboration, and Creative ProblemSolving | 2. Opportunity to learn valuable skills with a fastgrowing ecommerce company | 3. Collaborate with the Director of IT and senior leadership | 4. Meaningful projects and work closely with upperlevel support as necessary | 5. Comprehensive benefits and perks package focused on your wellbeing</s> | FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan | 1. Comprehensive benefits and perks package focused on your wellbeing | 2. Amazing 401(k) program, with a company match up to the first 6% of your contribution | 3. Generous paid time off We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation | 4. Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers | 5. FIGS sponsored Uber Eats voucher for inoffice weeks | 6. Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount sitewide</s> | 1. Founderled, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. | 2. Redefining what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. | 3. Largest DTC platform in healthcare apparel, selling our products to a rapidly growing community of loyal customers. | 4. Built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s categorydefining healthcare apparel and lifestyle brand. | 5. Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale.</s> | FIGS Compensation and Benefits: pay range between $190,000 and $200,000, comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass | Equity: all FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan | 2. Amazing 401(k) Program with a Company Match up to the First 6% of Your Contribution | Comprehensive benefits package focused on well-being | Generous paid time off, including flexible vacation for salaried team members and up to 3 weeks of accrued vacation for hourly team members | Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and other benefits.</s> | FIGS Compensation and Benefits: Pay Range, Additional Compensation and Benefits offered include: Equity, Annual bonus, Comprehensive benefits and perks package focused on your well-being, 401(k) program, Paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation | 11. FIGS Compensation: Pay Range This role's base hourly rate is between $18 and $20/hr. Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. | 12. A little bit about us…FIGS, Inc. Is a founderled, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. | 13. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s categorydefining healthcare apparel and lifestyle brand. | 14. Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resourcepoor countries around the world. | 15. FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. | 16. For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.</s> | FIGS Compensation and Benefits: Pay range between $140,000 and $165,000, comprehensive benefits package, equity program, annual bonus, 401(k) program with company match up to the first 6% of your contribution, paid time off, baby bonding leave, personalized discount code for 50% off all FIGS products, access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and more. | FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws.</s> | 1. 100% Awesome Like Our Scrubs | 2. Comprehensive Benefits and Perks Package Focused on Your WellBeing | 3. Amazing 401(k) Program, With a Company Match Up to the First 6% of Your Contribution | 5. Personalized Discount Code for 50% off All FIGS Products</s> | Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide</s> | 1. FIGS Compensation and Benefits: Pay Range, Additional Compensation and Benefits offered include: Equity, Comprehensive benefits and perks package focused on your wellbeing, 401(k) program, paid time off, Meaningful time away for baby bonding, and more. | 2. FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws.</s> | FIGS Compensation and Benefits: Pay Range, Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. | Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation. | 1. 100% Awesome. Like our scrubs. | 2. Drive to succeed and get things done efficiently and effectively | 3. Comprehensive benefits and perks package focused on your wellbeing | 4. Amazing 401(k) program, with a company match up to the first 6% | 5. Generous paid time off We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation | 6. Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers | 7. FIGS sponsored Uber Eats voucher for inoffice weeks | 8. Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount sitewide | 9. Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…</s> | 100% awesome, like our scrubs | FIGS Compensation and Benefits: Pay range between $110,000 and $140,000, comprehensive benefits package, equity program, annual bonus, 401(k) program with company match, paid time off, baby bonding leave, personalized discount code for FIGS products</s> | FIGS Compensation and Benefits package includes pay range, equity, comprehensive benefits and perks package focused on well-being, amazing 401(k) program, paid time off, personalized discount code for all FIGS products, access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and more. | FIGS Compensation and Benefits: Pay Range At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $135,000 and $160,000. | Additional Compensation and Benefits: Equity, Annual bonus, Comprehensive benefits and perks package focused on your well-being, 401(k) program, Paid time off, Personalized discount code for 50% off all FIGS products</s>
