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Manager, Quality Assurance

Supergoop!New York, New York, United StatesOnsite

Who we are:


Hi, we’re Supergoop! Since 2005, we’ve been changing the way the world thinks about sunscreen. Today, we’re as committed as ever to creating feel-good sunscreen that you’ll really want to wear. Because protecting your skin’s health is what we’re all about. Every. Single. Day.™

Who You Are: 


A team player with a passion for sunscreen! We are looking for a candidate with experience on OTC products, either on the manufacturer or brand side to oversee product testing, dossier compilations and customs documentation. The perfect candidate should be well versed in FDA and ISO regulations and be solution oriented. Must have the ability to be agile in an ever changing and high growth environment. This is a critical role to the overall success of the business and interfaces with PD, Operations, and Regulatory on a daily basis.

Responsibilities: 


  • Own product testing and documentation, including but not limited to analytical, efficacy, safety, and OTC drug stability performed by third party manufactures and labs. Track reporting dates and keep internal teams apprised of results. Assist with quality investigations related to COAs and batch records.
  • Lead product investigations, CAPAs, and non-conformances to ensure adequate actions are taken and documented to prevent future occurrences.
  • Review and approve ongoing production batches based on COA/COMs and product evaluation. Review finished good retains to confirm specifications are met before releasing.
  • Serve as primary liaison for the execution of method validation and micro-suitability.
  • Collaborate with Regulatory on NHP/DIN registrations in Canada by supplying mandatory quality related documents.
  • Interface with international consultants (eg: Canadian consultant) and provide all necessary documentation to ensure goods are imported and released without delay.
  • Prepare and review APQR reports for products distributed internationally (eg: Canada). Collaborate with contract manufacturers for reports and data associated with the review period.
  • Work with suppliers and testing labs for product investigations when out of spec results are generated.
  • Interface with operations and PD team on any scaleups/production technical issues or tech transfers. Assist in creation of formula and supporting testing documentation.

Qualifications/Experience:


  • 3-5 years QA experience in an OTC environment
  • Bachelor’s degree from an accredited university
  • High attention to detail and organized
  • Strong communication skills
  • Proactive with ability to work in a fast-paced environment

Salary Range: $85,000 - 110,000 commensurate with experience

Supergoop! shines bright for you and offers US based full-time employees:


  • Comprehensive Health Benefits
  • Generous Paid Time Off Policy
  • 401k with Company Match
  • Product Discounts
  • Employee Referral Program
  • Company and Team Off-Sites

EEO Statement:


Supergoop! is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Health and Safety Statement:


The health and safety of you and the Supergoop! Team is important to us. Covid-19 vaccination will be required to work in our office.

Life at Supergoop!

Supergoop! is the first protective skincare brand that puts SPF at the forefront. We're on a mission to change the way the world thinks about sunscreen through our clean, feel-good, highly innovative formulas that are fun and easy to use dailynot to mention superpowered to shield your skin from the full spectrum of light and other aggressors (think blue light, pollution and more). To make wearing it easier than ever, we infuse SPF into your favorite beauty essentials that have traditionally never been made with your skin's health in mind. Our products are all about healthy, glowing skin for all skin tones, types and ages. We care for your skin today and protect it for tomorrow.
Thrive Here & What We Value- Collaborative work environment- Inclusive culture that celebrates an inclusive culture and a sense of belonging- Comprerancial Health Benefits & Paid Time Off Policy- 401k with Company Match- Employee Referral Program- Team OffSites- Covid19 vaccination required for office work
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