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Manager, Integrations

Upfront HealthcareChicago, Illinois, United StatesHybrid, Onsite
We are seeking a highly skilled and experienced Manager of Integrations to lead, and manage the integration of various healthcare systems, ensuring seamless interoperability and data exchange. The ideal candidate will have deep expertise in healthcare integration technologies, including Athena, Epic, Batch File Integration, HL7, FHIR, and API development and management.
The Manager of Integrations will play a critical role in delivering innovative solutions that enhance healthcare operations and improve patient outcomes. This is a hands-on, client-facing role where you will lead multiple discussions regarding our capabilities to integrate with other healthcare systems.

  • Lead the integration efforts across multiple healthcare systems, including Athena and Epic, ensuring interoperability and seamless data flow.
  • Oversee the design, development, and maintenance of batch file integrations, ensuring timely and accurate data processing.
  • Implement and manage HL7 and FHIR interfaces to support healthcare data exchange and compliance with industry standards.
  • Develop and manage APIs to facilitate secure and efficient communication between internal and external systems.
  • Collaborate with internal teams, including product development, engineering, and client success, to gather integration requirements and deliver robust solutions.
  • Troubleshoot and resolve integration issues, ensuring minimal disruption to operations and client satisfaction.
  • Monitor system performance, implement best practices, and recommend enhancements to improve integration workflows and efficiency.
  • Ensure compliance with all relevant healthcare regulations and standards (e.g., HIPAA).
  • Develop and maintain comprehensive internal and external documentation to support integration processes, system functionality, and client requirements.
  • Stay updated with emerging technologies and standards in healthcare integration and propose innovative solutions.

Role Related PHI Access:


  • This role requires PHI access

  • Bachelor’s degree in computer science, Information Technology, or a related field (master’s degree preferred).
  • 5+ years of experience in healthcare system integrations, with a strong focus on Athena, Epic, HL7, FHIR, and APIs.
  • Proven experience with batch file integration processes and tools.
  • Expertise in HL7 and FHIR standards and protocols.
  • Proficiency in API development and integration (RESTful and SOAP).
  • Strong understanding of healthcare data exchange and EHR systems, including Athena and Epic.
  • Knowledge of data formats and transformations, including JSON, XML, and CSV.
  • Develop and maintain comprehensive unit tests to ensure the functionality, reliability, and quality of software components.
  • Problem-Solving Skills: Excellent analytical and problem-solving skills, with the ability to tackle complex technical challenges.
  • Communication: Strong verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
  • Demonstrated ability to work effectively in a collaborative, fast-paced environment.

  • Competitive salary
  • Medical, Vision, and Dental
  • 401k
  • FSA and HSA
  • Employer paid short-term and long-term disability
  • Life insurance
  • Education reimbursement, adoption assistance, health & wellness perks, and training & development courses
  • Commuter benefits
  • Flexible PTO policy
  • 14 paid company holidays
  • Paid personal quarterly community service day

Life at Upfront Healthcare

Thrive Here & What We Value1. PHI Access | 2. Off hours / weekend support coverage | 3. Product Expertise | 4. Issue Escalation & Documentation | 5. Metrics & Monitoring | 6. 24/7 Support</s> | Competitive salary | Stock options | Medical, Vision, and Dental | 401k | FSA and HSA | Employer paid short-term and long-term disability | Life insurance | Education reimbursement, adoption assistance, health & wellness perks, and training & development courses | Commuter benefits | Flexible PTO policy | Paid personal quarterly community service day</s> | Collaborative work environment | Dynamic and challenging work environment | Emphasis on continuous improvement and optimization of QA processes | Focus on creating technology solutions that meet client requirements from analysis to implementation.</s> | 1. Competitive salary | 2. Medical, Vision, and Dental benefits | 3. 401k plan | 4. FSA and HSA options | 5. Employerpaid short-term and long-term disability | 6. Life insurance | 7. Education reimbursement, adoption assistance, health & wellness perks, and training & development courses | 8. Commuter benefits | 9. Flexible PTO policy | 10. Paid personal quarterly community service day</s>

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