About Dialpad
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence.
Visit dialpad.com to learn more.
About the role
The Dialpad Business Technology team is seeking a NetSuite Developer to join a fast-growing AI-powered cloud communications and collaboration platform company. This opportunity is ideal for someone who is looking for a broad range of responsibilities and thrives in a dynamic, fast-paced environment. This individual will be the development lead for our ERP application (NetSuite) and provide hands-on expertise for NetSuite users in the design, implementation and support.
What you'll do
- Responsible for end-end ERP system enhancements and support.
- Collaborate with the implementation partner (SI) and respective business functions to aid successful implementation of the ERP system.
- Duties include business requirement gathering,design, build and deliver NetSuite optimal solutions.
- Configuration of new module and build customizations/extensions via Suite Script, Suite Talk, Suite Flow, and Suite Cloud.
- Build 3rd party integrations between NetSuite and internal ancillary systems such as SFDC, Adaptive, OKTA etc as well as external integrations such as banks.
- Develop and customize workflows, reporting etc.
- Work with finance business partners to scope work and produce estimates.
- Manage and prioritize multiple projects, enhancement requests and support requests.
- Provide weekly status updates to key business partners.
Skills you'll bring
We are looking for someone who thrives on working in a high-growth, fast-paced environment, and who is very motivated to delight customers and build a large and important enterprise cloud company:
- 7+ years of NetSuite development with SuiteScript, administration and integrations.
- 5 + years end-end full suite implementation experience of NestSuite.
- Good understanding of key business processes in finance such as ARM , SuiteBilling , order to cash, record to report, procure to pay, cash management and revenue recognition.
- Ability to understand business/operational requirements, perform gap analysis and build solutions to meet business needs.
- Expert in JavaScript and SuiteScript.
- Extensive experience with NetSuite customization, building advanced workflows and reports.
- Ability to independently manage individual time and tasks.
- Ability to quickly adapt to new requirements, changing situations and learn new technologies.
- Excellent verbal, written, and interpersonal skills. Be a team player and a people person.
- Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines.
- Operate with a sense of urgency and prioritization.
- Inspiring leader with ability to manage direct, indirect, and matrix teams to accomplish transformational goals and best-in-class results.
- Strong presentation skills (both oral and content) for both internal and external audiences.
- Believes in and demonstrates unwavering integrity.
- NetSuite Certification such as SuiteCloud Developer Certification is highly desirable.
Benefits and perks
Benefits and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional Development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about
Doing the Right Thing.
This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can
Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification.
At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
