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Account Executive


What is PerfectServe? 


PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow! PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows. By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions.

By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day. We’re looking for an enthusiastic, proactive, and tech-savvy

Account Executive


to be a part of our sales team focused on improving healthcare provider scheduling, workforce productivity and clinical communication workflow. We highly value collaboration and self-motivation and are committed to ensuring optimal work-life balance for all. As an Account Executive you will be responsible for the full sales cycle including developing leads, diagnosing customer challenges, demonstrating our solution, and navigating the closing process in a value-oriented manner. This role presents an outstanding opportunity for a results-driven individual to expand and accelerate their career in healthcare technology sales.

This position is primarily a remote position.

Responsibilities:


  • Develop, execute and maintain territory sales plan
  • Build net new opportunities through research and targeted cold outreach (calls and emails)
  • Follow up on inbound leads and marketing driven leads and qualify opportunities
  • Set up and conduct initial discovery calls and/or initial demonstrations
  • Leverage team resources and subject matter experts appropriately to advance opportunities
  • Navigate the sales closing process including proposal, negotiation and contracting
  • Maintain an accurate and up-to-date log of all prospecting and sales interactions in CRM tool
  • Manage territory sales funnel and accurately forecast revenue closure
  • Achieve agreed upon sales targets and outcomes within schedule
  • Actively participate in team meetings including regular conveyance of market feedback

Skills and requirements:


  • Bachelor’s degree required
  • Demonstrated excellent written and verbal communication skills
  • Energetic phone presence and excellent listening skills
  • Excitement to make cold calls in support of opportunity generation
  • Strong presentation skills
  • Prior sales experience and experience demonstrating technology solutions a plus 
  • Experience with healthcare solution sales a plus
  • Proficient with email, voicemail, Microsoft Office, Google workspace, Slack and Salesforce.com
  • Able to attend trade shows when reasonable and valuable

Benefits:


  • Remote first work environment
  • Health, Dental, Vision, Life and Disability Insurance options available day one.
  • 401K - with match and immediately vested.
  • 17 company holidays, 2 floating holidays plus competitive paid time off policy
  • Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Life at PerfectServe

PerfectServe offers unified healthcare communication and scheduling solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care. PerfectServe solutions provide seamless connections between providers and patients across multiple channels of communication while enhancing patient experience and staff satisfaction. PerfectServe allows 145,000 physician users and 240,000 nurse users to focus on delivering the best patient experience for more than 20 million patients every year. Headquartered in Knoxville, TN, PerfectServe has been improving healthcare delivery in the US since 1999. See our open positions: perfectserve.com/careers
Thrive Here & What We Value1. Fastpaced and dynamic environment that values innovation and growth2. Collaborative team culture with a focus on teamwork and support for one another3. Emphasis on providing exceptional patient care through technology solutions4. Opportunities for professional development and career advancement5. Recognition of employee achievements and contributions to the company's success6. Committed to compliance with all applicable state and federal laws prohibiting employment discrimination7. Dedicated to providing exceptional patient care through automation of workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care8. Accelerating speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows9. Improving speed to care and crosscontinuum communication, saving lives, reducing length of stay, minimizing ree admissions, and bringing joy back to caregivers10. Incredible portfolio of customers with new ones recognizing the value of our solutions and joining the PerfectServe family every day
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