What you’ll do
Doctolib is looking for a Junior Key Accounts Consultant to join our Hospitals Business Unit. In this role, you will be in charge of implementing Doctolib solutions in hospitals, medical centers chains, healthcare groups and public accounts, while ensuring high satisfaction of our clients. Your responsibilities include but are not limited to:
- Operational activities, including the configuration of our products.
- Master our products, learning their secrets and functions, even the most hidden ones.
- Set-up the project framework together with the Key Account Project Manager, defining the key objectives, KPIs and timeline.
- Give recommendations to perfectly integrate Doctolib into the client's environment: audit the activities, propose new ways of organization integrating Doctolib, ensure perfect integration into their IT systems working closely with the Key Account Project Manager and the Technical consultant on the project
- Help the change management inside the organization and ensure perfect usage: set-up & lead internal communication / change management plan, plan & lead users trainings, support users during their first days of usage
Who you are
If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!You could be our next team mate if you:
- University education - a STEM degree is highly desirable;
- You are comfortable with SAAS technologies or you have a keen interest in tech;
- You are organized, autonomous, and show the ability to adapt;
- You are customer obsessed and you have positive mindset.
Now, it would be fantastic if you:
- You like to listen, understand and solve problems;
- You know how to convince and be tenacious and you express yourself perfectly in writing and orally. You should be highly proficient in Italian and advanced in English;
- You are excited by our mission, you want to improve access to healthcare through technology;
- You show a natural curiosity and want to learn about a variety of subjects.
What we offer
- 6 months internship
- A monthly allowance (1.000 euros gross by month)
- Transportation costs covered (Milan ATM subscription)
- Hybrid mode (min 3 days in the office/week)
- Sport offer with Fit-Prime
- Meal vouchers - 8€/working day
- Continuous training programs on all key competencies (English, soft skills, expertise)
- Internal mobility opportunities you're welcome to apply for
- High-quality office spaces supporting collaboration, health and wellbeing
- Participation in team building & company events
- Access to our discount platform Corporate Benefits & local partnerships
- Breakfast in the office !
The interview process
- Talent Acquisition call
- Final Interview con Hiring Manager
Job details
- Stage - 6 months (renewable)
- Full Time
- Milan - Hybrid Solution
At Doctolib, we believe in improving access to healthcare for everyone - regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it!The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin.
If you have a disability, let us know if there's any way we can make the interview process smoother for you! All the information transmitted via this form is processed by Doctolib for the purpose of managing applications. If you wish to exercise your rights or if you have any questions about the processing of your data, you can write to us at hr.dataprivacy@doctolib.com.
