Account Manager

OptiomLangley, British Columbia, CanadaHybrid, Onsite

This job is no longer open

Work with Us!

Optiom stands as the trusted leader for replacement insurance across Canada. Because we genuinely care about you and what matters most, our sole focus is keeping you whole when the unexpected happens. Driven by this genuine care, we redefine expectations by delivering the improbable when you need us most.Job TitleAccount ManagerJob DescriptionWhat is the opportunity?We are searching for candidates to join our Dealer Relations and Business Development team in Langley, BC. As an Account Manager, your primary role will be to act as a liaison between all departments.

This position involves close collaboration with the Partner Success Team, Dealer Relations Team, Client Care, Analytics, and Statements Team. Additionally, you will support the Partner Success and Dealer Relations Team by providing product knowledge and sales assistance. Your efforts will help create synergy among Optiom departments and streamline workflows.What will you do?

Support the Partner Success/Dealer Relations Team with:

o Use of applications such as Power BI, CRMD, LMS systems, PowerPoint, Canva, VCA, Client Care applications etc. o Answering emails promptly. o Analyzing reports and creating reports for different initiatives for Optiom and partners as needed. o Distributing materials as needed promptly. o Online/In person training regarding Optiom Products and Sales. o Support Team members from Partner Success and Dealer Relations by maintaining training reports, reporting etc.

o Some In-person training.

Engage existing partners professionally to sell Optiom’s products effectively & confidently to the front-end consumer, online and over the phone.
Set goals & develop plans for business/revenue growth across Canada.
Research, plan & implement strategic initiatives (as directed by the BC Partner Success Manager).
Support the development of product training presentations & LMS modules for existing B2B partners.
Keep abreast of product applications, market conditions and competitor products and market activities/penetration.
Maintain efficient records of all marketing activity via our CRM.
Attend regular industry events & conferences when needed.
Conduct regular product knowledge of existing partners online when needed.
Analyze training reports & adjust strategies accordingly.
Implement new product changes seamlessly within Optiom’s large partner network.

What do you need to succeed?· General Level 1 or 2 Insurance License preferred.· 2+ years of proven working experience in an administrative role.· Proficiency in MS Office & CRM Software.· Previous customer service, insurance, or vehicle sales industry experience is an asset.· Market knowledge.· Excellent verbal & written communication/negotiation skills.· Strategic & creative mindset.· Ability to build rapport.· Time management & planning skills.· Self-starter, entrepreneurial & hands-on approach.Job SummaryCity:Langley, BCWork hours/week:37.5 hoursEmployment Type:Permanent – Full TimeDepartment:Dealer Relations & Business Development Posted Date:2025-03-20Application Deadline:2025-04-03Inclusion and Equal Opportunity EmploymentAt Optiom, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their authentic selves to work. We also strive to provide an accessible candidate experience for prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Environment: Hybrid model – 3 days in-office & 2 days remote per week.Travel:0% – 25 %

This job is no longer open

Life at Optiom

Here at Optiom Inc, our customers are our number one priority. We take pride in our strong reputation for providing professional and dependable administration of specialty insurance and guarantee programs across Canada. Optiom is committed to offer a higher standard of customer service. We believe that customer satisfaction is the primary measure of success; and that growth must be nurtured one client at a time. With Optiom comes, superior equity protection, exceptional service, and peace of mind. We strongly believe in the quality of our people, our products, and our insurers. We measure our success through the satisfaction of our clients. We conduct our business with integrity and honesty. We support the continued education and training of our team.

Thrive Here & What We Value1. Emphasis on inclusion and equal opportunity employment. | 2. Commitment to building inclusive teams and an equitable workplace for employees. | 3. Strive to provide an accessible candidate experience for prospective employees with different abilities. | 4. Hybrid model – 3 days inoffice & 2 days remote per week. | 5. Travel: 3050% annually, by air and/or by land.</s> | 1. Inclusion and Equal Opportunity Employment | 2. Hybrid model – 3 days inoffice & 2 days remote per week. | 3. Travel:0% – 25 %</s> | Embraces diversity and inclusion for innovation and growth | Committed to building inclusive teams and an equitable workplace for employees to bring their authentic selves to work | Strives to provide an accessible candidate experience for prospective employees with different abilities</s> | Hybrid model – Mandatory to work in office on Tuesday’s (subject to change). Optional to work in office other days. | Embracing diversity and inclusion for innovation and growth | Strive to provide an accessible candidate experience for prospective employees with different abilities.</s> | 1. CustomerCentric Approach | 2. Total Loss Vehicle Replacement Products and Additional Benefits | 3. Commitment with Speed and Simplicity | 4. Inclusive Teams and an Equitable Workplace for Employees to Bring Their Authentic Selves to Work | 5. Accessible Candidate Experience for Prospective Employees with Different Abilities</s> | Emphasis on genuine care for employees and customers | Focus on keeping employees whole when unexpected events happen | Redefining expectations by delivering improbable solutions when needed most | Collaborative work environment with key partners including executive leadership, operational leaders, underwriting partners, and distribution partners | Emphasis on building relationships and influencing at all levels of the organization through persuasion and collaboration abilities to achieve consensus and desired outcomes.</s>

Account Manager

Life at Optiom

Your tracker settings