Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.
We’re looking for people who are continuously growing – from Good to Great, from Great to Elite.We’re looking for YOU.As an Director, Epic Systems a typical day might include:
- Acting as liaison between direct reports and stakeholders when issues arise requiring attention
- Performing annual staff Performance Development Plan reviews, and makes recommendations when required
- Approving, monitoring, and tracking department vacation, sick days, and remote workdays for direct reports
- Approving and monitoring any staff expenses, including continuing education courses for direct reports
- Working with the VP, Business Systems to oversee the development of a workflow system to effectively and efficiently manage workload
- Providing a work environment that is supportive of the productivity & morale of all staff
- Conducting process and needs assessments, initiating and implementing initiatives for continuous improvement
- Executing regular meetings with staff:
- Monitoring and auditing workflows
- Ensuring staff feel they are supported and heard by management
- Communicating, promoting, and aligning staff behavior with company values
- Communicating to staff the company's goals and achievements
- Collaborating with staff to monitor Objectives & Key Results
- Providing training and mentoring as required
- Immediately dealing with staff issues, working towards a resolution
- Developing and maintaining a high service level standard for the department
- Maintaining, attracting, and developing skilled staff
- Working with the VP, Business Systems on Epic strategic direction
- Working with department managers, directors, CFO, and other stakeholders to facilitate new/improved Epic workflows, front-line reporting, document needs, and data integrity as required
- Managing the Epic project pipeline, balancing stakeholder needs and guiding priorities and decisions as required
- Coordinating and launches new Epic initiatives, and acts as Epic subject matter expert for inter-department initiatives as required
- Leading and participating in Epic acquisition projects as required
You are passionate about:
- Providing friendly, professional service
- Making a positive difference to those around you
- Sharing ideas and working with a great team of proactive, innovative thinkers
- Learning, growing, and pushing past barriers
- Living with integrity
- Taking ownership of your work and actions
You’re outstanding at:
- Building relationships – with clients, with underwriters, with colleagues … YOU are a people person!
- Staying on top of priorities … know every deadline and live by your To-Do list!
- Paying attention to the little things that make a big difference … dot your I’s, cross your T’s, and check all your boxes to make sure it’s done right the first time!
- Managing your time … with deadlines looming, keep your cool, knowing you’ve got this!
- Proactively getting stuff done … follow up and follow through!
- Working behind the scenes to ensure an exceptional customer experience … knowing that the customer expects excellence … and so do you!
Must haves:
- Minimum 5 years in a management role
- Extensive experience in Epic broker management system is essential
- Undergraduate University Diploma or Degree, preferably in technology or business, or equivalent experience
What’s in it for YOU?
- Fun! From team-building activities to contests and giveaways, holiday parties to virtual/in-person social events, we believe in building connections, knowing that a happy team makes a happy workplace!
- Career potential & leadership opportunities. We pride ourselves on training and mentoring for success.
- Competitive Employee Benefits Plan. We offer medical, dental, long-term disability, AD&D, critical illness, EAP, and life insurance coverage for your & your family.
- Work/Life Balance. Our offices operate 8:30am – 4:30pm, so no evenings or weekends. And we offer competitive vacation time and flex work options, meaning more time for you to get out and do YOU.
We’re excited to meet YOU!Axis Insurance Managers Inc. is committed to fostering a culture of mutual respect and inclusion, recognizing that our success is enhanced by diversity. We seek to recruit, develop, and retain top talent from a diverse candidate pool.
