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Director of Network System Engineering and Operations

Gogo Business AviationMelbourne, Australia | Fl United StatesOnsite
We will be accepting applications through April 14, 2025 or until filled.
--- --- ---As a Satcom Direct Government

Director of Network System Engineering and Operations


, you will join an exciting team and

will provideconnectivitybetweendifferenttechnicaldisciplinesinthe product.  You will lead the integration of technical disciplines in product and systems engineering, ensuring alignment with the SDG business roadmap. This role involves strategic planning, cross-functional leadership, and hands-on management of technical projects, with up to 65% dedicated to research and development!COME ON BOARD THE SD GOVERNMENT OPERATIONS & FIELD SERVICE TEAM!

How Will You Make a Difference?


Strategy & Planning:


  • Define vision and strategic direction for network infrastructure, platforms, and tools

  • Drive architecture of operational and revenue-bearing systems to enhance customer value

  • Develop and implement enterprise-wide information system strategies

Engineering & Operations:


  • Spearhead research, development, and deployment of operational systems

  • Adapt commercial technology to solve business challenges

  • Provide Tier-3 support for core infrastructure (data centers, networks, cloud services)

  • Ensure consistent infrastructure standards and procedures

Team & Project Management:


  • Lead the Systems Engineering team, setting priorities and motivating staff

  • Coordinate cross-team subject matter experts to design and implement complex systems

  • Manage vendor relationships and ensure successful product enhancements and deployments

  • Oversee projects to modernize SD Government networks, tracking milestones and mitigating risks

Qualifications


  • B.S. in Computer Science or related field (Master’s preferred)

  • 10+ years in IT/technology leadership roles, with 3+ years in infrastructure and operations

  • 7-10 years managing, developing, and coaching a team

  • Ability to obtain a Personal Clearance (PCL)

Required Skills, Experience, and Talents


  • Expertise in networks, satellites, information systems, security, and voice routing

  • Proficiency in IT infrastructure management, virtualization, Windows/Linux, networking, and security standards (DOD/NIST)

  • In-depthknowledgeofIT infrastructure and platform management, including virtualization, server, storage, AD, DNS, networking, email, backup, Windows, Linux,DOD/NIST IT security guidelines, and endpoint security

  • Versewithavarietyofscripting/programminglanguages/environments.

  • Designingandtestingstrategiesandarchitecture

  • Experienceworkingwiththird-partyvendorsinamanagedservicesmodel

  • Strongleadershipskills,havingtheabilitytoinfluence,inspiretrustandbuildrelationshipswiththe team, senior leaders, and across the organization

  • Enthusiasticproblemsolver with advancedstrategicthinkingskills,andstrongattention to detail

  • Self-motivatedandproactivelygoingbeyondthecallofduty

  • Exceptionalverbalpresentationandwrittencommunicationskills

Equal Pay Disclosure(s)


Base Pay:148,000.00 - 185,000.00 USD AnnualTarget Annual Short-Term Incentive:Bonus Plan at 20% (% of Annualized Base Pay)Eligible for Incentive Stock Program:YesBenefits:Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information atwww.gogoair.com/careers.--- --- ---Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws.

We are committed to the concept of Equal Employment opportunity.Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  The EEO is the law and is available 

here.


Gogo participates in E-Verify (

English and 


Spanish). Right to Work Statement (

English and 


Spanish).

Life at Gogo Business Aviation

Gogo is fast becoming everyone's favorite part of flying. By allowing travelers to get online, in air, Gogo keeps them connected to life. Using the Gogo exclusive network and services, passengers with laptops and other Wi-Fi enabled devices can get online on more than 1,500 commercial aircraft including all domestic AirTran Airways and Virgin America flights, all domestic mainline Delta Air Lines flights and select Air Canada, Alaska Gogo is fast becoming everyone's favorite part of flying. By allowing travelers to get online, in air, Gogo keeps them connected to life. Using the Gogo exclusive network and services, passengers with laptops and other Wi-Fi enabled devices can get online on more than 1,500 commercial aircraft including all domestic AirTran Airways and Virgin America flights, all domestic mainline Delta Air Lines flights and select Air Canada, Alaska Airlines, American Airlines, Frontier Airlines, United Airlines, and US Airways flights.
Thrive Here & What We Value1. Work-life balance with flexible hybrid work environment2. Competitive benefits including medical, dental, vision coverage, 401k plan, paid time off, volunteer time off3. Eligible for Incentive Stock Program and bonus plans up to 5% or 10% of annualized base pay4. Commitment to equal opportunity employment in compliance with federal and state laws5. Competitive benefits including medical, dental, vision coverage, 401k plan, paid time off, volunteer time off
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