Diagnostician/Technical Representative Global Grade 10 Readvertised

Barloworld EquipmentBoksburg Power, South AfricaOnsite

Key Outputs

Ensure improved product health for all products in area of responsibility
Provide support for new product introduction
Present product issues to management
Compile informative product issue reports and address to Service Engineering and management
Provide expert technical support for Warranty resolution and 1 hour training sessions
Ensure effective self-management and performance ownership
Ensure resolution of product issues according to Service Letter guidelines

Qualification, Experience and Competencies

Qualified Artisan
Business communication and presentation skills
Planning and prioritizing of jobs;
Computer Literate (MS Office & appropriate SAP proficiency SIS STW Flashnet);
Minimum 5 - 7 years post-apprentice/learnership experience

Life at Barloworld Equipment

Thrive Here & What We Value1. Effective territory management2. Accurately and efficiently deal with sales administrative tasks3. Manage all aspects of the sales process4. Good customer relationship skills5. Business planning and development skills6. Strong communication and presentation skills7. Sound technical knowledge of CAT equipment8. Knowledge of CRM Tools9. Effective selfmanagement and performance ownership10. Financial acumen

Diagnostician/Technical Representative Global Grade 10 Readvertised

Key Outputs

Qualification, Experience and Competencies

Life at Barloworld Equipment

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