At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
We typically keep job postings active for 3–5 weeks, though this may vary depending on applicant volume and other factors.----If you are an Internal Candidate, please apply via our Internal Job Board. ----At Guild, we uphold our Core Values in everything we do. Our team emphasizes our Core Values in the following ways:
- Nurture A Learner’s Mindset -using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
- Build Shared Success - building partnerships and working collaboratively with others to meet shared objectives
- Be an Owner - holding self and others accountable to meet commitments
- CreateBelonging - recognizing the value that different perspectives and cultures bring to our company
Guild is hiring a Senior Strategy & Operations Manager to join our Product Expansion team. In this role, you will work alongside a multi-disciplinary team of builders (Engineers, Designers, Product Managers, Product Marketers, and Operators) to identify, prototype and deliver new products for Guild’s users, with the team goal of accelerating Guild’s mission and expanding Guild’s market. This team is singularly focused on this goal and staffed with all the resources we need to bring new products alive.
As a Senior Strategy & Operations Manager on the Product Expansion team, you will work across a breadth of areas that are needed to successfully bring this product to life. Your role will evolve with the product.
In early stages of product development, you will be asked to roll up your sleeves, get scrappy, and do whatever it takes to help the product be successful – no task is too big, and no task is too small. As the product evolves and gains traction, we expect you to spike into ownership of employer relationships and new product design and deployments.
- Product Adoption and Account Management: Drive customer adoption of the product by defining and refining positioning, crafting collateral, planning for and leading customer meetings with senior stakeholders, and managing customer relationships in the context of new product deployment. Lead design of how the solution is deployed based on a deep understanding of customer needs and close partnership with Product and Design.
- Strategy: Guide the direction of the product based on the needs of customers, users, other key stakeholders, and landscape context. Evaluate and prioritize new market opportunities for the products. Conduct research to inform user experience and product design.
- Operations: Lead operationalization of the product during early stages, and inform more scalable operating models for later stages. Set up systems and processes for customer coordination, user support, and quality assurance that ensure the product meets functional and performance requirements and goals.
- Ecosystem Development: Develop the framework for identifying, evaluating, and, as relevant, onboarding new types of partners. Key responsibilities include landscape mapping, assessing partnership feasibility through market research and institutional analysis, conducting strategic discovery with potential partners, and building lasting relationships with key stakeholders.
The ideal candidate will have:
- A strong candidate will be a strong relationship builder who can own relationships from employer stakeholders to internal support specialists
- A strong candidate will be a strong communicator, able to deliver simplicity on the other side of complexity
- Have experience across account or partnership management, strategy, and operations
- Can get smart quickly on new-to-you topics
- Are deeply well-versed in workforce development and skills-based education, with experience bridging employer needs with educational solutions
- A strong candidate will be excited about a zero-to-something environmentthat is fast paced and iterative, with an “all hands on deck” and “no task too small” culture
- Want to wear a lot of different hats. We can promise that you will NOT be writing any lines of code – other than that, this person will perform many functions to get things going.
- Set an example for others on speed, efficiency, and organization
- A strong candidate will be situationally adaptable, thriving in ambiguity and capable of juggling competing priorities
- Have an unrelenting growth mindset, with eagerness and ability to learn and teach – both yourself and your team – new things
This role may require meaningful in-person engagement, both with team members based in Denver and the Bay Area as well as with external partners. Candidates should be willing to travel, potentially as frequently as monthly.We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package, including a base salary of $128,600 - $173,000, variable compensation, and stock options.
Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity.At Guild, we unlock the talent and economic potential of America’s workforce for employees and their companies. We partner with the nation’s largest employers—including Walmart, Chipotle, Discover, Hilton, Macy’s, Target, and The Walt Disney Company—to create cultures of opportunity that help them attract and retain top talent, while building the workforce of the future from within. By using our proprietary Career Opportunity Platform to develop education and learning programs that work in the real-world, thousands of employees at those companies have gained the skills, knowledge, and guidance they need to build a brighter future for themselves and their families—all without paying for tuition or career services on their own. Guild is female-founded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list, CNBC Disruptor50 list three years in a row, Inc. Best Led Companies list, Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others. Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:
- Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- Open vacation policy for employees to rest and recharge
- 8 days of fully-paid sick leave, to take the time to heal and or recover
- Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
PRIVACY NOTICE
I understand that I am applying for employment with Guild and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment.I understand and agree to Guild's use of my information in accordance with Guild's Privacy Policy and, for applicants that are residents of the State of California, Guild's Applicant Privacy Notice and California Notice at Collection.
