Your Role:
The Student Engagement Coordinator (SEC) serves as the primary point of contact for CEA CAPA alumni and collaborates closely with the Student Engagement Team to maintain and grow a robust Alumni Ambassador Program. With an emphasis on peer-to-peer advocacy and mentorship, the SEC works closely with CEA CAPA’s Marketing, Institutional Relations, and Enrollment Teams to support the student journey through peer engagement and content development in CEA CAPA’s gamification platform, Passport.What You’ll Do:
- Support Alumni Ambassador recruitment and application cycle, overseeing onboarding for assigned Alumni Ambassador cohort
- Activates Alumni Ambassadors to engage with prospective students and study abroad offices and coordinates their participation through digital and on-campus channels to facilitate successful program completion and maximize outcomes.
- Identifies current content needs, particularly through the lens of diversity and inclusion, and matches Ambassadors with best-fit creative projects, providing guidance and feedback as needed.
- Develops training materials and builds digital platform resources to optimize the alumni experience.
- Reports on Ambassador trends and outcomes, ensuring that CEA CAPA staff worldwide has access to, and knowledge of, Ambassador created content and resources.
- In collaboration with key CEA CAPA stakeholders, assists in regular evaluation and development of CEA CAPA student journey, and proposes best use case for Passport, developing digital assets as needed.
- Designs and builds gamified challenges for relevant student profiles.
- Actively tracks CEA CAPA Passport engagement and reports on performance and overall program efforts against organizational goals.
Salary: $50,000-$55,000What Makes a Great Candidate:Required:
- 2+ years of experience in higher education and/or student engagement
- Self-motivated with the ability to work independently while also collaborating with team members
- Demonstrated initiative for problem solving and developing creative solutions
- Commitment to working with students from diverse and underrepresented populations in study abroad
Preferred:
- Bachelor’s degree
- Experience with gamification and/or CRM databases, especially Salesforce
We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position. Who We Are:At CEA CAPA, we believe studying and interning abroad is a transformative experience. By immersing themselves in new cultures, our students gain valuable skills and perspectives that shape their futures. We’re proud to be a recognized sector leader, known for our delivery of impactful academic, professional and cultural experiences.
This is achieved through our dedicated global team who provide comprehensive guidance, instruction, support and resources to maximize the benefit of our students’ time abroad.A sense of belonging is central to CEA CAPA’s mission. We foster a work environment that values diversity and is free from bias. Our hiring practices are based on professional qualifications, skills and competence.With a footprint that spans 53 cities in 20 countries across Europe, Latin America and Australia our 450 strong global workforce deliver exceptional cultural experiences abroad to over 7,000 students per year.Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.
