An exciting role exists for a Regional Sales Supervisor to join our dynamic team! Reporting directly to the Sales Lead, this position plays a crucial part in driving sales across the region. You will spearhead the growth of our agent network, market enterprise and corporate products, and promote the full range of Mukuru products. Your focus will be on creating impactful marketing collateral, boosting brand awareness, and increasing transaction volumes. You will also oversee retail sales operations, while driving success in individual, corporate, and enterprise sales, ensuring the growth and expansion of our business footprint. If you're ready to take on a challenging and rewarding opportunity, we want to hear from you!
Duties and Responsibilities (include but not limited to):
Oversee sales and growth targets for in-country products
- Providing advice and guidance to agents.
- Analyse and monitor transaction statistics.
- Motivate and strategize on how to incentivise the agent army.
- To activate agents for new corridors.
Develop awareness of Mukuru brand and services
- Ensure sufficient stock of marketing collateral is available.
- Engage with potential customers and market the enterprise product.
- Custodianship of the Mukuru brand and maintenance of that standard.
Investigating feasibility of potential new corridors
- Engaging with ex-pat communities to understand their remittance needs.
- Establish the viability of potential new corridors.
- Engage new biz dev and projects regarding new potential corridors.
Carry out inspections of sales agent operating sites
- Conduct periodic country tours of agent sites.
- Conduct brand audit of partner and vertical sites.
Take responsibility for sales stock management and cost management
- Manage the stock and marketing collateral.
- Manage the sales budget effectively.
- Monitor targets and budgets to ensure alignment.
Generate weekly reports
- Curate weekly sales statistics.
- Gather and present location specific information on sales.
Manage own professional and self-development
- Attends monthly KPI meeting with Line Manager.
- Completes all required compliance training and assignments.
- Attends all required training courses for new products.
Key Requirements
- Bachelors degree or Advanced Diploma
- Professional certification in marketing
- 2 years experience in Sales
- Must be able to speak, read and write in Shona
- Knowledge of KYC guidelines
- Knowledge of how to generate marketing collateral
- Knowledge of Mukuru products and services
- Knowledge of regulatory and operational context
- Knowledge of customer service
Additional Skills
- Initiative
- Results and goal orientation
- Conceptual abilities
- Teamwork
- Professional expertise
- Systematic approach
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
