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Full-timeDescription
Position Summary:
The Ecommerce Specialist is responsible for the management, growth, and profitability of online sales strategies and the various platforms used to conduct digital sales or conversions on a website for the purposes of improving user experience, increasing website traffic and sales, and developing online brand loyalty. The Ecommerce Specialist collaborates with team members and relevant third parties regarding the optimization of online sales opportunities.All employees are expected to adhere to Ace Mart’s business philosophy, guidelines and policies as laid out in the ACE MART STRATEGY, VISION, & MISSION STATEMENTS, Employee Handbook, Standard Operating Procedures Manual and Safety Program.
Essential Responsibilities:
Monitor day-to-day activity, policies, and overall performance on Ecommerce platforms to modify efforts and drive online sales initiatives.Continuously collaborate with team in planning, implementation, execution, and evaluation of Ecommerce initiatives to identify gaps in existing online marketing content and improve website features/functionality ensuring a positive and frictionless online shopping experience.Onboard new Ecommerce Marketplace accounts in collaboration with other departments to coordinate integration, development, and growth efforts.Track, review, analyze, and interpret data for all Ecommerce marketing efforts to create, develop, and improve online strategies/programs.Manage Ecommerce Marketplace and website platforms in the creation and maintenance of product listings, stocking strategies, and shipping plans to ensure minimal customer service issues.Monitor fulfillment fees, shipping fees, product performance, customer feedback, and order processing verification to support profitability and a positive purchasing experience.Provide reporting on activities to support strategy growth goals.Assist with day-to-day Ecommerce operations to achieve desired sales objectives, goals and budgets.Other duties and responsibilities as assigned by the Marketing Manager.Requirements
Primary Qualifications
Knowledge of:
Exhibit proficiency in digital marketing and analyticsSearch engine optimization (SEO) tools and strategiesSite merchandising and marketplace tools and strategiesMicrosoft Excel, Word, Outlook, and TeamsBasic foodserviceAbilities and Skills:
Exceptionally strong attention to detail.Highly organized, productive, and efficient, with the ability to self-task.Strong communication & interpersonal skills for collaborative efforts.Ability to exercise strong judgment in identifying and evaluating problems of a difficult procedural, organizational, and technical nature.Comfortable with taking the initiative to ensure assigned responsibilities and duties are carried out in a timely manner with sound and ethical business judgmentEducation and Experience:
2-4 years content development experience with ecommerce enabled web sites requiredBachelor’s degree or equivalent experience in marketing, business, technology, or related fields requiredExperience working with Amazon, Walmart, Google Shopping, and Store Automator platforms preferredExperience in Microsoft Excel, PowerQuery, PowerBI, or other analytics programs preferredExperience working collaboratively in a creative environment a plusExperience in or knowledge of web design a plusRestaurant equipment and supply use and care knowledge a plusPhysical Tasks/Conditions
Physical Requirements:
Sit up to four hours at a timeView Computer up to 8 hours dailyUse hands, fingers, and arms to operate computer terminalAble to bend/stoop/stand to retrieve and handle products up to 25 lbs. for product research.Working Conditions:
Open (sometimes noisy) office atmosphereOption for Hybrid Work Arrangement after meeting performance expectations.Ace Mart Restaurant Supply is an equal opportunity employer.
