About Us
At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. This includes your neighborhood psychologist, family and marriage therapists, nutritionist, speech language pathologist —the small business owners who dedicate their careers to helping others. Our solution provides them with an all-in-one platform to manage their practice and the tools and resources to thrive as a practitioner and business owner.
The Role
SimplePractice is looking for an experienced Senior Product Manager to lead growth and onboarding. In this role, you will be responsible for leading product efforts to drive new user acquisition. Working closely with our Marketing and CS teams, your job will be to improve the trial experience for new customers, successfully onboard new customers, and drive conversion. You will leverage your analytical skills, product expertise, and understanding of customer personas to develop and implement strategies that optimize the product for growth.
Responsibilities
- Own and drive forward the product growth roadmap that drives towards key outcomes including meeting revenue goals as well as an excellent experience for new customers
- Lead with data and empathy. You'll gather user insights, analyze A/B tests, and make data-driven decisions that ensure continued product-led growth
- Understand customer needs and market trends, and use that knowledge to inform product development decisions
- Think holistically across the end to end journey of a new SimplePractice customer to develop a strategy for our different segments, addressing friction points, and determining how to better engage new customers
- Move fast through an experimentation mindset while also building long term impact towards improving our conversion funnel
Desired Skills & Experience
- Growth experience - You have experience in product led growth, growth hacking and optimization. You’ve worked on growth projects before and successfully employed different strategies to grow product adoption
- Product management experience - 4+ years of direct product management experience delivering successful products
- Strategic - you can craft a coherent product vision, multi-year strategy and quarterly roadmap while also getting buy in from various stakeholders
- Data-savvy - you’re fluent in getting the data you need, interpreting it to make insightful recommendations, while also being able to set ambitious and clear metric goals for the team
- Scrappy - someone who can work through the challenges of shorter term resource constraints while helping to build the business case for further long term investments
- Exceptional communication and collaboration skills
Benefits
We offer a competitive benefits program including:
- Privatized Medical, Dental & Vision Coverage
- Work From Home stipend
- Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
- Monthly Meal Reimbursement
- Holiday Bonus, 15-day Aguinaldo
- Hybrid Work Schedule & Catered Lunch
- A relocation bonus for candidates joining us from a different city
- Employee Resource Groups (ERGs)
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