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Implementation Consultant

ConvrSchaumburg, Illinois, United StatesRemote

Implementation Consultant
About Convr: Convr is an AI underwriting, data, and intelligent document processing workbench that drives world-class customer experiences. It delivers premium growth, insights and efficiency for commercial P&C insurance organizations of all sizes, including many top carriers, MGA's, Brokers and Reinsurers. Founded in 2016, Convr is solving the greatest challenges of commercial insurance organizations. With rapid advancements in technology, Commercial Insurance Carriers, MGA’s, and Brokers are falling short on technology enablement and efficiency deliverance.

 Outdated business processes, inaccurate data and technologies are holding them back from elevating and delivering on better customer experience. In addition, this is adding time and costs to doing business, increasing expense ratios and manual entry errors.With Convr, commercial P&C insurers manage the underwriting process from submission to quote with an on-demand software platform with its purpose-built Artificial Intelligence decisioning engine, empowering them to make better decisions, faster. Our vision is to transform the world through data, discovery, decision, and we do that today by empowering commercial insurers with a core underwriting management solution enabling a frictionless experience, delivering superior performance, optimal efficiency, and world-class customer engagement from submission to quote.

You can make a difference in the commercial and property insurance industry by joining and leading to digitally transform commercial insurance with modern AI.Role Overview: In this role, you will be joining the Professional Services Team as an Implementation Consultant. You will ensure that our customers make the best possible use of the Convr platform, equip them to pursue their strategic objectives, and help them achieve their desired business goals. You will develop a deep functional understanding of Convr product capabilities and customer needs to act as the Convr expert during customer implementation projects. You will collaborate closely with Engineering, Business Development, and Customer Success teams to effectively drive product-oriented conversations with customers. You should maintain a solution-oriented approach and be excited to be a part of a growing team, welcoming the challenges that come along with a high growth environment.Who You Are:

  • Enjoys customer facing role
  • Proven ability to work creatively and analytically, with a team, in a problem-solving environment
  • Excellent communication (written and oral) and interpersonal skills
  • Methodical and meticulous approach to preparation and execution
  • Self-starter with little need for oversight
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Expert in Microsoft Excel
  • Exceptional attention to detail
  • Commercial Insurance experience is desired but not mandatory

What You'll be Doing:

  • Developing a deep understanding of Convr capabilities, technologies, and configuration procedures
  • Owning the design and configuration of the Convr solution, so that all requirements are met and that client expectations regarding platform use cases and functionality are fulfilled
  • Using knowledge of the Convr platform and insurance industry practices to craft and present strategic solutions that ensure customers realize their goals
  • Assisting the Business Development team on pursuits with proof-of-concept related activities with Convr prospects
  • Owning the day-to-day communications and overall project management with Convr clients during the implementation project
  • Ensuring that every client derives the most value possible from the Convr implementation experience

  • Executing data runs through platform, and organize data into meaningful client summary
  • Organizing and analyze data across multiple dimensions based on client process
  • Identifying, analyzing, and interpreting trends or patterns in data sets

  • Creating client facing deliverables that are complete, consistent, high quality and on time

Role Requirement:

  • Bachelor’s Degree from a credited university or college
  • 5+ years of experience in project management and implementation for a SaaS Company
  • A proven track record of successful implementation projects
  • 3+ years of experience with, and deep knowledge of, commercial P&C insurance products, services, channels, functions, and processes (particularly Underwriting & Operations)
  • Advanced level computer literacy in Microsoft Office Suite

Technical Experience is a PLUS!

  • 2+ years of experience coding & implementing projects using Python and Java
  • 2+ years of Enterprise Application Experience
  • Experience building RESTful microservices and APIs
  • Experience working on a Platform oriented architecture and working with databases
  • Elastic/Snowflake/Cassandra/RDBMS/MariaDB/MySQL/NoSQL
  • Working knowledge of JIRA, Git, Gitlab, Jenkins, & Kubernetes

Why Join Convr?

  • Full Transparency. We believe in open communication with our team and clients.
  • Excellent work-life balance. We believe in flexibly because "life" happens! 
  • Team mentality. We believe in "All Hands on Deck"! Helping one another regardless of department.
  • Everyone knows your name. We are a small growing company. You will not be just a number! 
  • We believe in challenging yourself to develop your career.
  • We are going places! We have a passionate team taking Convr to the next level!

Benefits & Compensation

  • Remote work
  • Flexible Paid Time Off
  • Company Paid Holidays
  • Insurance Coverage (medical, dental, vision, short-term & long-term disability, life insurance, and accident coverage)
  • 401K
  • Paid Parental Leave
  • The annual salary for this role falls within the range of $80,000 to $100,000. The final compensation will be determined based on factors such as location, experience, education, skills, and industry knowledge.

Life at Convr

Headquartered in Schaumburg, Illinois, and founded in 2016, Convr (formerly DataCubes) is the leading underwriting decisioning platform for commercial P&C insurers. The company has revolutionized the commercial underwriting process with cutting-edge AI and decision science. Commercial carriers of all sizes utilize Convr’s technology to make real-time underwriting decisions based on rich data and highly accurate intelligence gathered by external sources to improve productivity, profitability, efficiency and accuracy. To learn more, visit https://www.convr.com/
Thrive Here & What We Value- Flexible work location (Schaumburg, Illinois)- Approved telecommuting options- Supportive of remote work arrangements- Encourages employee autonomy in work setting choices- Emphasizes trust and accountability within the team- Promotes a results-oriented environment- Values effective communication channels for collaboration- Prioritizes work-life balance- Fosters innovation through diverse working conditions- Advocates for employee empowerment in decision making
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