Who We Are:
At CEA CAPA, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way. A sense of belonging is fundamental to the mission, structure, and operations of CEA CAPA.
We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person’s professional qualifications and competence.
Your Role:
The Coordinator, Program and Student Services is a key member of the CEA CAPA team, responsible for the holistic care and support of students from American colleges and universities studying abroad. This role focuses on student welfare, health and safety, housing coordination, and the organization of educational excursions and events outside of the classroom. The PASS Coordinator collaborates closely with the academic and internship teams, offering support as needed. This position is ideal for individuals seeking diverse responsibilities within an international education setting, where they can directly contribute to student growth and success during their time abroad.
What You’ll Do:
- Provide comprehensive support and advising to ensure students have an enriching and positive study-abroad experience.
- Address student inquiries and concerns, offering guidance on academic, personal, and cultural matters.
- Partner with the Center Director to manage disciplinary matters, crises, and any health or safety issues that may arise.
- Serve as part of CEA CAPA’s crisis management team, providing 24/7 emergency support to students on a rotational basis, with clear protocols and backup support available.
- Secure guest speakers, organize educational excursions, and arrange site visits in collaboration with the Internship and Academic Teams.
- Research and develop relationships with new venues and suppliers, negotiating competitive pricing for program budgets.
- Collaborate with the Program Management Team to create pre- and post-arrival materials, and play a key role in student arrivals, orientation sessions, and departures. This includes attending and managing evening and weekend events as needed.
- Oversee program budgets, ensuring spending is tracked and remains within the set limits. Coordinate with the finance team to ensure timely payments to suppliers.
- Build and maintain a database of suppliers and contacts. Establish and nurture relationships with both new and existing suppliers to enhance the quality and variety of student experiences.
- Create detailed program calendars and itineraries for customized programs, ensuring all logistics are planned and executed smoothly.
- Contribute to arrival, mid-term, and end-of-term reports in conjunction with the Center Director ensuring accurate and timely documentation of program outcomes and student experiences.
- Support and participate in academic and internship activities, contributing to the overall success of CEA CAPA’s programs.
Hours: This is a part-time, temporary position. The schedule and start date will be agreed upon in advance with the hiring manager.
What Makes a Great Candidate:
- Bachelor’s degree or equivalent.
- Fluency in English and Hungarian
- Experience working with students, particularly international students.
- Experience of housing coordination
- Ability to work with diverse identities.
- Experience living or working abroad, with a knowledge of the local culture, history, business practices, and academic environment.
- Authorization to work in the location of the role.
Soft Skills
- Resilient and adaptable
- Deadline-oriented.
- Budget and event management.
- Excellent verbal and written communication skills.
- The ability to foster strong relationships with internal and external stakeholders.
- Able to work independently, while contributing to a team.
- Strong problem-solving abilities and a flexible, creative approach.
- Proficiency with Microsoft Office, CRM systems, and other digital tools.
We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position. Note: This role profile is intended to provide an overview of the key responsibilities and qualifications for the position. It is not exhaustive, and the role holder may be required to undertake additional tasks and duties, as necessary and in line with evolving business needs.
Any proposed permanent modifications to this role profile will be made in consultation with role incumbents, and relevant stakeholders in accordance with applicable policies and legislative requirements.Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.
