Job Title:
Regulatory Compliance Manager
Reports To:
Associate General Counsel
FLSA Status:
Exempt
Department:
Legal/Compliance
JOB SUMMARY:
Responsible for ensuring corporate initiatives and departmental processes comply with applicable laws and regulations. Responsible for designing and executing complex risk-based compliance transaction testing for the purpose of independently validating business line adherence to applicable laws and regulations.
ESSENTIAL JOB FUNCTIONS:
- Design and execute compliance testing in accordance with the annual compliance testing schedule.
- Assist with the development of the risk-based annual compliance testing schedule.
- Evaluate processes for key compliance controls and develop strategies to ensure appropriate and effective control testing.
- Identify any weaknesses in controls and causes of compliance deficiencies; conduct extensive research to support regulatory exceptions and propose appropriate corrective action.
- Assist with regulatory examination and various audit requests, including requesting and preparing materials, arranging logistics, coordinating meetings, facilitating communication; and assisting in the development of responses.
- Follow documented test plans, testing protocols and job aids as needed to obtain and analyze test data from multiple sources.
- Assess the adequacy of remediation activities, monitor through completion, and escalate past-due items.
- Monitor and notify the Legal Department of applicable regulatory developments that may impact the business.
- Work closely with other departments by arranging ongoing contact and assisting with the resolution of any identified findings or concerns.
- Prepare high quality work papers and final testing reports.
- Systematically retain documents that substantiate test results.
- Assist with other compliance-related projects and tasks as requested.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.
- Bachelor’s degree in law, finance, business administration or related field, preferred.
- 6+ years of compliance experience at a financial institution with at least 2 years compliance management experience
- CRCM or similar compliance certification
- In-depth knowledge of compliance laws and regulations, including TILA, TCPA, FDCPA, and FCRA
- Proficient in Microsoft Office software applications.
COMPETENCIES:
- Attention to Detail: Diligently attends to details and pursues quality in accomplishing tasks.
- Communications: Exhibits good listening and comprehension. Expresses ideas and thoughts in verbal and written form. Keeps others adequately informed.
- Analytical Skills: Collects and researches data; Designs workflows and procedures; Identifies data relationships and dependencies.
- Teamwork: Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views.
- Organizational Skills: Capable of creating and maintaining various data bases, multitasking, and overseeing and achieving various simultaneous projects with differing time frames and workload requirements.
- Problem Solving: Strong problem-solving skills and a can-do approach to issues.
- Adaptability: Ability to adept and be flexible in a fast-paced work environment.
- Integrity: Possess strong ethics and integrity attributes supporting Legal Department’s internal role of acting as trusted independent advisor and counselor to business units.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand, walk, reach and sit for a minimum of 8 hours with or without reasonable accommodation. The employee is required to use hands to finger, handle, or feel objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation and must sometimes lift and move up to 10 pounds.
WORK ENVIRONMENT
While performing the logistics duties of this job, the employee is frequently exposed to moderate noises such as computers, printers, and other light traffic noise in an office setting.
This role is in-office. Remote work may be performed from a pre-approved location, as arranged, and scheduled by team management and approved by department leadership.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be supplemented at any time with or without notice.
