Operations Manager at Ridepanda

About the Role

We are looking for an Operations Manager to help support and scale operations for Ridepanda - from product operations, data to fulfilment. We need someone to help support in building the right structure, processes and playook for our operations and help build the foundation for the next stage of growth of the company :

Data-driven - Follow and improve the KPIs for the operations. Participate in business reviews, inspect/drive action plans to address performance deficit
Leadership - Hiring and managing a team of mechanics (E-bikes, Pedal bikes, E-scooters)
Collaborative - Work cross functionally across the different departments in the company
Ops Improvement - Research and implement process improvements to increase team efficiencies and effectiveness
Channel Feedback - Identify trends and provide feedback to other department heads
Ideal Background - Worked in operations at a high-growth company; technical experience in micro-mobility is a huge plus

Life at Ridepanda

Ridepanda's mission is to help create a world with happier, more efficient towns and cities that run on small, quiet, eco-friendly electric vehicles. Ridepanda is the one-stop e-ride shop offering the best e-bikes, e-scooters, and e-mopeds on the market along with all the services customers need for peace of mind: flexible financing, extended warranty, theft insurance, vehicle assembly, and maintenance plans. With 1000s of options in the e-ride space, our vetting process, built by e-ride industry experts, helps narrow the choices to the top vehicles rated across performance, safety, sustainability, durability and repairability.

Thrive Here & What We Value

CrossFunctional Collaboration

Wonderful User Experiences

Sustainability

Physical Safety on the Streets

Emotional Safety in the Workplace

Partnership with organizations for micromobility leasing

Expert knowledge and support related to electric vehicles

Voice of The Customer program feedback collection

Building strong relationships with customers and partners

Job Functions1. Operations Management2. Product Operations3. Data Analysis4. Fulfillment Support5. Process Improvement

Job Requirements1. Bachelor's Degree in Business Administration or related field2. 3+ years of experience in Operations Management3. Experience with micromobility is preferred4. Strong analytical and problemsolving skills5. Ability to work crossfunctionally across different departments

Skills1. Technical Experience in MicroMobility2. Leadership Skills3. Collaborative Work Style4. DataDriven Decision Making5. KPI Tracking and Improvement1. Strong Communication Skills2. ProblemSolving Abilities3. Adaptability to Change4. Attention to Detail5. Time Management

Operations Manager

About the Role

Life at Ridepanda

Your tracker settings