ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our
six core valuesare our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 150 countries that we support.
The Opportunity:
ApplyBoard is looking to hire a Manager, International Student Recruitment to lead and grow our China market presence while ensuring market share growth, profitability, and customer satisfaction. This leadership role demands a seasoned professional to manage the overall operations, develop robust sales plans, drive team performance, and ensure customer engagement. The role includes recruiting and mentoring top-tier talent, building scalable processes, and fostering a culture of excellence within the sales team.This position will report directly to senior leadership and requires a proactive leader who is comfortable with strategy, execution, and team alignment.
Availability for domestic and international travel is a key component of this role.
What You'll Be Doing Every Day:
Sales Leadership and Team Management
- Lead and manage a team of high-performing sales professionals, providing guidance, mentorship, and coaching.
- Set clear sales targets, performance plans, and objective standards, aligning them with the company’s goals.
- Conduct one-on-one meetings weekly to review team member performance, progress, and objectives.
- Deliver detailed performance reviews quarterly for all team members, with actionable development plans.
- Unite and inspire the team by cultivating a positive, goal-oriented culture and encouraging the sharing of best practices.
- Sales Strategy and Planning
- Develop and implement scalable sales strategies and Go-to-Market plans tailored to the China market.
- Collaborate with marketing executives to create targeted lead generation plans and improve market penetration.
- Leverage data insights to project, forecast, and adjust annual and quarterly revenue goals for the team.
- Monitor competition, economic trends, and industry dynamics, adjusting plans to stay ahead.
Customer Engagement and Relationship Management
- Maintain a deep understanding of customer needs to anticipate market demands and tailor solutions.
- Resolve escalated customer issues and complaints with precision and urgency, ensuring long-term satisfaction.
- Strengthen customer engagement through high-touch strategies, regular feedback loops, and collaborative problem-solving.
Process Improvement and Technology Adoption
- Build and roll out administrative process documentation and sales training manuals to streamline workflows and improve efficiency.
- Drive adoption and correct utilization of sales technologies like CRM tools, ensuring reps follow through on daily tasks and assignments.
- Implement regular skills training sessions, collaborating with internal and external trainers.
Other Key Responsibilities
- Recruit, onboard, and train top-tier sales representatives to meet evolving business demands.
- Address conflicts of interest within the sales team promptly and effectively.
- Analyze and share sales metrics and data with company leadership, highlighting performance and identifying gaps.
- Travel domestically and internationally to strengthen partner relationships and support the team’s efforts on the ground.
What You Bring to the Table:
- Exceptional verbal and written communication skills in English and Mandarin (required).
- Minimum 10 years of experience in the education recruitment field, with a proven ability to build strong customer relationships and drive sales success.
- At least 3 years of experience managing sales teams, with a track record of achieving and exceeding quotas.
- A strong background in sales planning, forecasting, and execution, particularly in dynamic and competitive markets.
- Demonstrated experience building and implementing Go-to-Market strategies.
- A successful track record in B2B sales, showcasing an ability to build and manage client relationships effectively.
- Experience in managing escalations, customer expectations, and complex client portfolios.
- Expertise in motivating teams and fostering high performance through personalized coaching and development.
- Experience creating and implementing administrative processes and sales documentation that improve operational efficiency.
- Familiarity with sales technologies and CRMs, with the ability to drive adoption and optimize their use within the team.
Preferred/Added Assets
- Background in tech sales is an asset, particularly with experience leveraging technology solutions to drive market penetration.
- Availability and willingness to travel domestically and internationally as required.
Why you’ll want to work here:
- Competitive salary and comprehensive benefits package.
- Flexible work arrangements and the ability to work from anywhere.
- Personal Spending Account (PSA) Program.
- Employee Family Assistance Program (EFAP) for mental health and wellness support.
- Company perks, including exclusive discounts and special pricing for memberships.
- Milestone celebrations and recognition of achievements.
- Collaborative and inclusive work environment.
- Professional development and growth opportunities.
#Hybrid
About ApplyBoard
ApplyBoard empowers students around the world to access the best education. With more than 1,000,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started.ApplyBoard’s 1,200 global team members in 30 countries assist students and our 1,500 partner institutions by empowering the international student sector with innovative technology and insights. As a five-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard is growing and scaling like few other companies.
On top of our strong growth, our people are growing personally and professionally. ApplyBoard India was Great Place to Work® Institute (India) certified for outstanding employee experience and workplace culture.Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.ApplyBoard welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates in all aspects of the hiring and selection process.
