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Senior Consumer Data Analyst

UpholdBraga PortoHybrid
This job is no longer open

About Uphold
The Web3 economy will redefine how financial value is held and transacted, shifting much activity toward blockchain networks and digital assets.  Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets and acts as a Regulated Gateway to the Web3 economy.  Featuring integrations with 26 blockchain networks and a robust trading engine connected to 30 underlying venues, the platform allows users to trade ‘Anything-to-Anything’ while enjoying keen pricing and deep liquidity.Uphold has completed more than 120 million transactions worth $40 billion from 10 million customers in over 150 countries.Both people and companies need to access this exciting Web3 world, but it can be technically demanding and time-consuming.Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.To learn more about Uphold, please visit https://uphold.comWe work collaboratively with a shared ownership mindset to design and implement complex technical projects, balancing speed with quality, learning from our past mistakes, and allowing everyone time to take the challenge they see fit. If you’re a Rockstar and this sounds interesting and challenging, we want to hear from you.

Apply here!The opportunity: Uphold is looking for a Senior Consumer Data Analyst to join our Data team and work closely with the Executive Team. This is an incredibly exciting opportunity where you’ll get to join a team of engineers, scientists, and analysts who are passionate about data and technology with a great sense of collaboration and responsibility.You’ll be responsible for collecting and analyzing data from across the FinTech industry, translating key metrics into data-driven insights that enable our company to optimize business processes, empower financial decisions, and drive the product roadmap.

You will also bring domain expertise to the table, advocating for data-driven decision-making throughout the company.At Uphold, you will work in a very fertile environment to bring your ideas to life, while integrated in a fast-paced industry.What you’ll be doing primarily:

  • Identify valuable external data sources on pricing, products, market trends, competitors, and suppliers, cross-referencing them with internal data to boost business performance.
  • Conduct in-depth data explorations and analysis to be consumed by senior management, marketing, production, and finance teams to enhance targeting, increase revenue, and allocate resources more efficiently.

  • Translate business questions and objectives into concrete metrics and KPIs.
  • Implement and automate dashboards and reports that feed on data to support decision-making.
  • Communicate results clearly, concisely, and assertively, either orally or via well-documented resources.
  • Design customized interfaces to expose internal data to key stakeholders.
  • Guarantee data quality on both operational systems and offline datasets.
  • Help data engineers with the design, implementation, and maintenance of data pipelines.

  • Researching competitors, adjacent markets, and current market trends to discover new business and process opportunities.
  • Develop domain expertise on digitized financial assets to bring an advanced level of understanding to analyses.

  • Contribute to the definition of overarching processes and practices across the Data Team and the rest of the company.

  • Evangelize a data-driven culture throughout Uphold’s multiple business units.

Required qualifications:

  • Bachelor’s degree in a quantitative field such as mathematics, economics, statistics, informatics, data science, or engineering.

  • Experience working with BI/dashboarding tools such as Looker, Metabase, Tableau, PowerBI, and SiSense.
  • Strong knowledge of SQL and Python.
  • Good knowledge of probability and statistics.
  • Experience summarizing data analyses into actionable insights.
  • Excellent communication skills, both oral and written.

  • Experience working with data warehousing solutions in a cloud-based environment.

  • Knowledge about data modeling on database management systems.
  • Creativity, curiosity, and a growth mindset.
  • Team player with the ability to work within cross-functional teams.
  • Value and results-oriented, with a keen eye for quality of deliverables.
  • Fluent written and oral English skills.

Bonus if you have:

  • Advanced degree preferred.
  • Experience working with database systems such as PostgreSQL and Snowflake.
  • Fluency in cryptocurrencies, smart contracts, and other digitized financial instruments.
  • Community talks, certifications, and/or blog posts on your areas of interest.
  • Open-source project contributions of any kind, such as tools developed to solve specific problems you’ve had or fixing issues on existing projects.

Importantly, if you’re looking for a senior role with us, you will have achieved many of the things above while also providing mentorship to others, and have engaged in public speaking opportunities.What we have to offer you:

  • An amazing work environment in a company that continues to grow, driven by extraordinary and passionate people who keep up innovating every day.
  • An international team, in a cutting-edge field, working on the most fascinating projects.
  • Growth and career opportunities, and the chance to be proactive and creative.
  • A flexible and enthusiastic work environment that offers you snacks, a lot of coffee, and other great benefits.
  • Open and transparent culture - we get together regularly to share updates and strategic plans while engaging with each other informally over food and drinks.
  • Interesting events that keep you connected with the team and celebrate our success.

Be part of a great company that is revolutionizing financial services. Apply now!     EEOC EmployerWe're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us better.

This job is no longer open

Life at Uphold

At Uphold, our mission is to create trusted access to digital money and financial services for the many. Since inception, we have fought to provide a fairer, easier and more affordable system. We favor speed, simplicity and ease of use over complexity. We put security and transparency first. Our commitment to transparency sets a new standard for the industry. Unlike banks, we are fully reserved: we hold assets to match our obligations and publish both in real time. Our industry is littered with systems and companies that put their interests before those of their customers. Countless individuals find their financial lives challenged by high barriers to entry, hard-to-use products, poor customer service and glacial transaction speeds. Today's emerging world of cryptocurrencies and blockchain-based assets is no different: access remains risky, complex and expensive. At Uphold, we constantly strive to solve these problems with elegant solutions that remove friction. Founded as Bitreserve in 2013, our original goal was to protect investors from cryptocurrency volatility by allowing them to instantly, securely and affordably move funds into Fiat currencies. This remains at the heart of what we do today.
Thrive Here & What We Value1. Innovation and Impact2. Competitive Compensation3. Strong Company Culture4. Global AllHands Calls5. Development Opportunities6. Flexibility in Work Arrangements7. Inclusive and Diverse Environment8. Generous PTO, Healthcare Coverage, and Employee Assistance Programs9. Interesting and Fun Events and Celebrations10. Foodie Culture and WellStocked Office Kitchen

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