The
Senior Billing Specialist
plays a critical role in IMO Health’s order-to-cash cycle, ensuring accurate and timely billing while collaborating with the accounting and sales teams. This position demands a detail-oriented professional capable of interpreting contracts, validating orders, and delivering exceptional customer service. Success in this role requires a blend of flexibility, organizational skills, and effective communication to manage multiple tasks in a dynamic, fast-paced environment.
WHAT YOU'LL DO:
- Read and interpret customer contracts, identifying key terms that impact the setup of sales orders and invoices.
- Ensure all sales orders and invoices align with executed contracts, company policies, and order entry procedures.
- Uphold internal order entry process guidelines and corporate control standards.
- Create accurate and timely customer invoices.
- Address order entry and invoicing issues with internal teams and external customers.
- Investigate and resolve invoicing discrepancies and provide audit support as needed.
- Organize and communicate a monthly working backlog of invoices, including status updates.
- Prepare and maintain key management billing reports and metrics.
- Generate and distribute monthly statements to customers.
- Maintainaccurate customer master data in Salesforce and NetSuite.
- Obtain and validate sales tax exemption certificates.
- Identify and recommend opportunities for process enhancements and support their implementation.
- Conduct various ad hoc analyses to support business needs.
WHAT YOU'LL NEED:
- Minimum of an Associate’s degree in Accounting, Business, or a related field.
- Proficiency in Microsoft Excel; experience with Salesforce CRM and NetSuite (or similar software) preferred.
- Demonstrated ability to work independently, solve problems, and manage multiple priorities effectively.
- A self-starter who thrives in a collaborative, team-oriented environment.
- Strong attention to detail and superior organizational skills.
- Energetic, dependable, and motivated to succeed.
- Excellent interpersonal, verbal, and written communication abilities, with a commitment to delivering exceptional client service.
- Strong analytical and problem-solving skills.
- Eager to learn and excel in a rigorous, growth-focused environment.
$53,000 - $72,000 a yearCompensation at IMO Health is determined by job level, role requirements, and each candidate’s experience, skills, and location. The listed base pay represents the target for new hires with individual compensation varying accordingly. These figures exclude potential bonuses, equity, or sales incentives, which may also be part of the total compensation package. Our recruiter will provide additional details during the hiring process.IMO Health also offers a comprehensive benefits package.
To learn more, please visit IMO Health's Careers Page. Apply for this job
