LOCATION: Houston, TX
POSITION SUMMARY/OBJECTIVE:
The Quotation Specialist will be responsible for managing and responding to quote inquiries in a timely and efficient manner. This role involves creating formal quotes and estimates, conducting price checks, and ensuring that all requests are processed accurately through the system. The Quote Specialist will liaise with multiple other areas within the company.ESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Receive and initiate quote inquiries and follow-ups to ensure timely responses and customer satisfaction.
- Develop accurate and detailed formal customer quotes based on their specifications and requirements.
- Prepare comprehensive cost estimates for new and existing parts, ensuring accuracy and competitive pricing.
- Work closely and build relationships with sales, engineering, purchasing, and finance teams.
- Ensure all quotes are compliant with company pricing policies and profit margins.
- Perform price checks on existing parts to ensure current pricing is accurate and profitable.
- Efficiently push all quote requests through the system, ensuring they are tracked and processed according to company protocols.
- Communicate with customers to clarify requirements.
- Establish and maintain quote analytics such as turnaround time, volumes of quotes received and sent, win rate, etc.
- Participate in regular reviews of the quotation process to identify areas for improvement.
- Perform other related duties as assigned by the department manager.
Other Requirements
- Experience in a similar role, preferably in a manufacturing or technical environment.
- Strong analytical and numerical skills.
- Experience working with customers.
- Excellent communication and interpersonal skills.
- Proficiency in relevant software and systems for quote management.
- Detail oriented with strong organizational abilities.
- Ability to work under pressure and meet tight deadlines.
- Must have basic Microsoft Outlook and Excel skills.
- Must be able to handle confidential information.
- Ability to work independently or as team member.
- Ability to work with a diverse group of people.
Required Education and Experience
- High school diploma or equivalent or
- 2 years of experience working with customers.
Work Environment
This job operates in a professional office and manufacturing environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday.Occasional evening and weekend work may be required as job duties demand.
Travel
Some limited travel will be required. Up to 10%.
