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Field Services Technician

DYOPATHBrookfield, Illinois, United StatesOnsite
This job is no longer open

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is passionate, fun, creative, and courageous in communications. 
AT DYOPATH, we're thrilled that we’ve been recognized as a “Great Place to Work” for four consecutive years! What’s the secret to our success? It’s our incredible team. Our culture thrives on collaboration, innovation, and mutual respect.At DYOPATH, we believe:

  • You deserve to grow and feel empowered in your role.
  • A fun, diverse environment allows you to bring your authentic self to work every day.
  • Maintaining a healthy work-life balance is essential to our positive culture.

We can’t wait for you to join us and contribute your creativity, passion, and entrepreneurial spirit at DYOPATH! We are currently hiring an onsite Field Service Tech in the Illinois area !!As a Field Service Technician, you will provide exceptional customer support, offering our clients technical assistance by phone, email, and onsite visits to various school districts.

What is the Field Service Technician's location, shift, and pay?


  • Location:Chicago, IL area
  • Pay: $22/h
  • Shift: 7:30am - 4:00pm, Monday - Friday

Job Description


Responsibilities:


  • Manage daily tech functions (network, email, software systems)
  • Support macOS, Windows, iOS devices, Google Console, VMware
  • Knowledge of Workgroup Manager, Open Directory, Active Directory
  • Install and troubleshoot computers, servers, peripherals, interactive teaching tools
  • Repair/replace non-functioning equipment
  • Create/update computer images
  • Maintain/upgrade networking equipment
  • Install/support software and updates
  • Ensure software license compliance
  • Support telephone system issues
  • Maintain physical security and inventory of computer assets
  • Perform other duties as assigned

Skills and Certifications:


  • 2+ years in hardware/software installation and maintenance
  • Software deployment via Network/Server/MDM
  • Effective communication skills
  • Associate's or bachelor’s degree in Computer Technology or 2+ years work-related experience
  • Must have reliable transportation as this position requires travel from site to site

At DYOPATH, we take pride in offering top-notch benefits that have earned us the “Great Place to Work” certification! Here’s what you can expect:

  • Medical, Dental, Prescription, Vision, Life, and Disability Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Employee Assistance Program and Comprehensive Wellness Program
  • 401(k) Retirement Savings Plan with company match
  • Paid Time Off, including Holidays and Vacation
  • Ongoing Learning and Development Opportunities
  • Employee Referral Program
  • Pet Insurance Plans
  • Opportunities for Growth

Join Our Team!


If you are ready to take your career to the next level and contribute to a team that values both purpose and success, we want to hear from you! Apply today to be part of DYOPATH, where your skills and passion can make a difference.

Equal Opportunity Employer


DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

This job is no longer open

Life at DYOPATH

DYOPATH, a leading Managed Service Provider (MSP) was founded to empower organizations by delivering trusted IT solutions that are grounded in accountability resulting in exceptional customer service. With locations in Houston, TX and Chicago, IL, we help our clients focus on what they do best by providing unparalleled support and services. Rob Koch, CEO of Single Path (founded 2003) and Chuck Orrico, CEO of DYONYX (founded 1996) created the opportunity to drive more value in the organizations they created by merging to form DYOPATH on March 1, 2020. By bringing together two industry leaders, the merger created one of the largest privately held MSPs in the US today. DYOPATH helps organizations across all industries manage their risk, technology and people more effectively with an unparalleled delivery of exceptional customer service. The combined company has an enhanced scale and an even stronger position in the fast-growing MSP and MSSP (managed security service provider) marketplaces. We work with the single purpose of helping our clients combat the ongoing increase of cyber threats, the growth in more complex IT environments and the ever-increasing human capital shortages. No matter the industry, from education and energy to federal agencies, we are here to help our clients use the power of our “business first” approach, resulting in efficiency gains. DYOPATH has a US based Network Operations Center (NOC) and Service Desk. DYOPATH – through its origins under Single Path and DYONYX, has been serving clients since 1996. We place emphasis on exceptional customer service, which has resulted in high client retention and long-term client relationships. We also have best-in-class client satisfaction scores that are consistently well above industry standards. DYOPATH'S belief in long-term relationships and our dedication to solving our clients' biggest challenges remain the cornerstone of our 24-year longevity.
Thrive Here & What We Value1. Accountability2. Excellence3. Customer Service4. Sustainability5. Passionate Communication6. Collaboration7. Innovation8. Respect9. Empowerment10. Work-Life Balance11. Diversity12. Entrepreneurial Spirit
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