The Role:
Trax is looking for an Carrier Enablement Manager in our Cebu Office. The ideal candidate will have knowledge of principles, methods and best practices used in Data Analytics, Data Management and Carrier Enablement. Candidates must be able to maintain, analyze and develop large amounts of new and varied forms of data. The candidate must be able to continuously improve the process and increase the team’s throughput that is aligned to every project delivery and operational support.Qualifications:General:
- High Responsibility and Accountability - owns every success and failure of the team and initiates improvements
- Executes with Quality - delivers the job with excellence, pays attention to details, and strives for continuous improvement
- High Integrity - knows how to make decisions that are fair and morally sound
- Adaptable, Flexible, Collaborative, and able to work with other teams
- Knows how to manage the team
- Identifies strengths, potentials, and weaknesses of his members
- So that he/she can take advantage of their strengths and be able to address their weaknesses
- Can create a culture of a high-performing team
- Can guide the team through each stage of Team Development
- Able to set goals and objectives and able to align with the business objectives
- Able to monitor individual and team performance vs. goals
- Able to provide real-time feedback, coaching and mentoring to members
- Be able to create an environment where an individual is celebrated because of good performance
- Be able to identify weak spots in the process and implement changes to eliminate wastes
- Be able to continuously plan, execute, measure, inspect, and evaluate the process regularly
- Be able to lead and engage the team to go through the continuous improvement exercise
- Be able to communicate the direction of the business and expectations to his team
- Be able to communicate with the stakeholders and executives the successes, issues, etc of his organization
- Be able to effectively communicate clearly and concisely the status, issues, and resolution
- Creativity and Initiative
- Must be innovative in handling/resolving problems
- Must have the initiative to drive the team to resolve problems
Education:
- Bachelor’s degree in Engineering, Business, Logistics, Supply Chain, or a related field.
- Relevant work experience in a Shipping or Carrier Company is preferred.
Experience and Skills:
- 1–5 years of relevant work experience in data analytics, finance, or statistics-related fields.
- Advanced proficiency in Microsoft Office Suite (Excel and Word essential).
- Knowledge of SQL, Access, Finance, or Accounting is a strong advantage.
- Demonstrated time management and prioritization skills in a fast-paced environment.
- Proven problem-solving and analytical abilities, with strong attention to detail.
- Exceptional written and verbal communication skills.
- Ability to adapt and thrive in a dynamic, high-pressure setting.
- Highly organized and customer-service driven
- Has experience in managing diverse teams
Trax offers a collaborative environment where team members are empowered to make a significant impact. This role is an opportunity to advance your career while contributing to process excellence and team development.
