Housing Specialist

Summary

Essential Functions

• Maintains a caseload of 10 clients at a time (some grants require higher case load)
• Assists clients with their housing options ranging from the application process to moving into their new dwelling.
• Educates case management teams and clients on the housing market and trends and support teams in coming up with plans to support their clients in obtaining housing.
• Develops and maintains a database of permanent housing information including vacancies, eligibility requirements, rents, waiting list lengths, locations, sizes, etc. for each property.
• Conducts intakes and Housing Assessments
• Locates and assist clients in finding apartments all throughout the County of San Diego at Market Value rents based on the client’s preferences and needs
• Advocates to landlords to work with the Program and approve the client
• Assists the clients with the application process such as requesting funds for the application fee, collecting documents, and submitting to the property management company.
• Attends weekly Multidisciplinary Team meetings and presents clients on a monthly and special circumstance basis.
• Assists the clients with the whole lease-up process and ensuring necessary COC required documents are completed and uploaded into the CSTAR database
• Enters case notes and services in a timely manner.
• Conducts the weekly RRH Orientation to present Housing Specialist services to the clients who are in the process of being enrolled.

• On time completion of assigned training and policies.
• Performs other duties as assigned

Qualifications

• High School Diploma or GED

• 2+ years in similar job field, or lived experience. 
• Must have a valid in-state driver’s license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years.
• Any combination of training and/or experience that would provide the required knowledge, skills, and abilities necessary to fulfill the responsibilities and duties of the assigned employment classification
• Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred.
• Possess mobility to work in an office setting and use stand office equipment.
• Proficiency in typing and all Microsoft Software. 
• Strong problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Strong interpersonal skills
• Ability to deal effectively with a diversity of individuals at all organizational levels
• Demonstrate a high level of professionalism in dealing with confidential and sensitive issues
• Maintain regular attendance (this can also be an essential function)
• Ability to understand and follow written and verbal instructions
• Knowledge of and compliance with HIPAA standards
• Process improvement
• Analyzing information