Supervisor of Case Management - Part Time

Summary

Essential Functions

• Conducts weekly individualized supervisions with each CM and TSC

• Reviews and audits all caseloads to provide support and feedback to the CM and TSC
• Supports the CM with attending client meetings and home visits when necessary and assists with TSC events
• Responsible for organizing and ensuring each household’s monthly rent is properly and accurately added to the excel tracking spreadsheet
• Conducts the weekly multidisciplinary team meeting
• Conducts Report to Staff appeal meetings
• Completes interviewing, onboarding, and training of newly hired Case Managers
• Conducts File Reviews
• Conducts routine audits on case notes and services
• Conduct outreach for new and updated resources in the community and present them to team.
• Complete Conflict Resolution and Crisis Intervention for residents and staff member when necessary 
• Facilitate Staff Meetings on a rotation basis in which updates and policy refreshers are provided
• Facilitate trainings and refreshers for the team on an as needed basis 
• Advocate and assist with carrying out mediation meetings between property management and clients
• Oversee and manage time keeping for staff 
• Create and update performance goals for team on a yearly basis 
• Conduct performance evaluations for staff on a yearly basis 
•  Create and provide self-care activities to staff on a rotation basis 
• On time completion of assigned training and policies.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent education/certification

• 2+ years in similar job field experience (such as case management), or lived experience
• Must have a valid in-state driver’s license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years.
• Any combination of training and/or experience that would provide the required knowledge, skills, and abilities necessary to fulfill the responsibilities and duties of the assigned employment classification
• Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred.
• Possess mobility to work in an office setting and use standard office equipment.
• Proficiency in typing and all Microsoft Software. 
• Proficiency in solution focused case management style
• Strong data entry skills with a high degree of accuracy
• Strong problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Strong interpersonal skills
• Ability to deal effectively with a diversity of individuals at all organizational levels
• Demonstrate a high level of professionalism in dealing with confidential and sensitive issues
• Maintain regular attendance (this can also be an essential function)
• Ability to understand and follow written and verbal instructions
• Knowledge of and compliance with HIPAA standards
• Process improvement
• Analyzing information
•  Strategic planning 26.49 To 30.25 (USD) Hourly