Learning Manager Operator Training Global Grade 12

• Building of a team environment that enables maximum productivity and department profitabilityo Performance management of the teamo Competency development of the team including ensuring that Operator Learning Specialists are CIAP and SETA accredited as assessors and moderators.o Correct staffing and safety of the teamo Consistent application of relevant policies and procedures• Achievement of the operator training team’s financial targets and key performance indicators (KPIs)• Achieve the development of capabilities for the business in the ff:o Lifting Machine Operations and pendant Cranes operationso Safety Training for the business operations Fire Fighting and First Aido Operations Machines and technology capability for mining, construction and Energy and Transportation business• Compile machine-specific operator training material and ensure curricula that are aligned with the latest OEM requirements, government requirements and industry best practice (Mining, Energy and Transportation and Construction).• Advise internal and external customers on learning solutions that will improve competence and productivityo Reporting of team performance against agreed priorities and KPIs.

• Effective compilation and management of budget (OpEX and CAPEX)• Effective scheduling and management of machine operator learning specialists to ensure maximum productivity• Attend to internal and external customer complaints and queries.• Effective management of projects and key centre of excellence initiatives undertaken to deliver results in the agreed time• Responsible for development of processes in the Operator School of Excellence, continuous process improvement and implementation• Ensure effective self-management and performance ownership