Director of Mortgage Lending Sales

Position Summary

Principle Duties and Responsibilities

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  Willingness and ability to exhibit Wellby Core Values every day.
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  Works purposefully and is driven to provide the best team member experience.

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  Oversee the development of new residential mortgage business, expanding existing business relationships, and servicing new members and current members.
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  Develop an annual marketing strategy to meet and exceed established sales goals and objectives for the residential mortgage lending retail sales team in the assigned geographic area.
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  Must be heavily active and participate in geographic area sales and marketing events and networking functions; actively attend nine-county area sales events and activities supporting sales, recruiting, and marketing our products and organization.
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  Keep informed of new residential mortgage products and trends in the local real estate market to incorporate them into the residential mortgage sales program.
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  Actively sell, market, and build long-term relationships and referral sources with new and existing Realtor and Builder relationships.

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  Directly responsible for calling and marketing to prospective retail sales team members.
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  Evaluate recruiting trends and develop strategic recruiting and hiring offerings that meet the needs of the new sales requirements to compete and succeed in this mortgage lending space.
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  Actively participates and recruits in local and state mortgage banking, realtor, and builder trade associations.
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  Serves as primary contact for all retail sales recruiting efforts, adapting to the market conditions, and developing a plan to execute effectively, consistently recruiting, and hiring new retail sales team members.
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  Develop and maintain a pipeline of prospective retail sales team members and industry professionals who assist with our business development goals and growth.

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  Lead, manage, and mentor the retail sales team to achieve monthly and yearly sales volume objectives while meeting or exceeding organization goals and maintaining budgetary requirements.
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  Manage, lead, and motivate mortgage Loan Officers to ensure they support our prospective and current members and close loans at their maximum potential while maintaining pipeline management and providing excellent member communication.
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  Lead and develop retail sales team members to create new business opportunities and/or improve and enhance existing business relationships.
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  Respond to and guide pricing competitiveness and pricing exceptions for and from the retail sales team. Can make revenue decisions while considering the competitive nature of each request and have the capacity to communicate effectively to the secondary marketing department and higher.

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  Develop, manage, and maintain all mortgage lending retail sales, recruiting, and marketing reporting requirements. Provide daily, weekly, and monthly reports and ensure all appropriate parties receive information.
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  Develop and maintain all mortgage retail sales lending policies and procedures. Must actively keep policies current, make the appropriate changes, and submit for approval expediently.
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  Work in conjunction with compliance and legal to ensure accountability and compliance with all applicable laws and regulations concerning mortgage lending, retail sales, marketing, and recruiting.

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  Work closely with all mortgage lending teams to ensure all LOS retail sales-related required system changes are tested and complete. Will be the primary lead for signing-off on all sales-related LOS testing requirements.
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  Performs other duties as assigned.

Knowledge, Skills, and Abilities (KSA)

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  Knowledge of Wellby’s organizational functions and general operating policies and procedures.
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  Knowledge of general office procedures and practices, business English, spelling, punctuation, and arithmetic.
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  Knowledge of personal computer, utilizing Microsoft Office Suite and other mortgage loan origination software.
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  Knowledge and understanding of mortgage pricing and rate sheets.
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  Knowledge and understanding of mortgage products and underwriting guidelines.
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  Skilled in having constructive conversations with leadership around performance, development, and helping to support business goals.
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  Skilled in operating computer equipment and general office machines such as personal computers, copiers, projection equipment, audio/video, Microsoft Teams, Zoom Video Communications, and adding devices.
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  Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
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  Ability to influence and engage direct and indirect reports and peers.
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  Ability to work effectively across organizational departments and functions to achieve strategic goals.
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  Ability to work in a fast-paced team environment with exceptional member service skills.
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  Ability to communicate clearly and concisely, orally and in writing.
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  Ability to motivate others and to work in a significant cross-functional team dynamic.
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  Ability to efficiently understand and follow oral and written instructions, perform routine duties without close supervision, and establish and maintain effective working relationships with other team members.
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  Ability to coordinate concurrent activities simultaneously.

Supervisory Responsibilities

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  Team member has supervisory responsibilities.

Complexity & Scope of Work

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  The team member will ensure policies, procedures, and programs are consistently administered, aligned with organizational goals, and are compliant with professional standards, state, and federal regulatory requirements.
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  The team member performs routine and related tasks without supervisory direction.
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  The team member may make decisions regarding unusual circumstances on occasion.
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  Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
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  Courses of action are determined by established procedures and/or the Vice President, Mortgage Lending.
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  The team member’s work is reviewed periodically for accuracy, completion, and compliance with the policies and procedures.
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  The team member uses independent judgment in making decisions.

Physical Demands & Work Environment

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  The physical demands and work environment characteristics described here represent those that a team member must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
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  To perform this job successfully, the team member is frequently required to remain in a stationary position 50% of the time. Daily movements include sitting, standing, reaching, and grasping, operating computers and other office equipment, moving about the office; and attending possible onsite and offsite meetings. The team member must be able to exchange information in person, in writing, and via telephone. Some degree of stress results from contact with leadership, management, vendors, customers, and other team members.
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  The ability to observe details at close range (within a few feet of the observer).
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  Can drive personal vehicle to vendors and customers regularly.
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  Must be able to occasionally lift items weighing up to twenty-five pounds across the office and load them onto shelves for various needs.
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  The noise level in the work environment is usually moderate.
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  Work involves the typical risks and discomforts associated with an office environment but is usually in an adequately cooled, heated, lighted, and ventilated area.

Minimum Qualifications

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  Bachelor’s degree in business administration, Finance, Sales & Marketing, or a related field required.
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  Minimum of seven (7) plus years of experience specific to mortgage sales (will consider 10 years of mortgage and sales experience) with a proven record of leading a mortgage sales team. One year of experience maybe substituted for one year of required education.
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  Minimum of three (3) plus years of experience specific to mortgage marketing, promoting an organization, and establishing mortgage loan officer marketing strategies.
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  Extensive experience working with mortgage sales, loan officers, and loan officer assistants.
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  LOS and Product and Pricing Engine experience required with system integration knowledge.
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  Strong working knowledge and understanding of mortgage industry governance and compliance.
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  Ability to acquire NMLS License
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  Valid Texas Driver’s License or obtained within 30 days of hire
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  Bondable

For All Candidates:

Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status, or any other legally protected characteristic. If you would like more information about your EEO rights as an applicant under the law, please contact Human Resources.

Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email careers@wellbyfinancial.com or call 281-226-1696 for assistance. 

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.