Portfolio Analyst at Commercial Credit Group

Portfolio Analyst

Naperville, ILCommercial Credit Group Inc (CCG) is an independent national commercial equipment finance and leasing company focused on purchase money and refinance transactions in the construction, fleet transportation, waste/environmental and machine tool industries. CCG does equipment financing different than any other lender. We consider the character, collateral and cash flow of the borrower to make our credit decisions, often allowing us to lend money when a bank or captive lender won't. We realize there are ebbs and flows to the business and take the time to listen to the customers' stories.

Headquartered in Charlotte, NC, CCG has made NC’s Mid-Market Fast 40 List for the 12th time.CCG has a Portfolio Analystposition available in its Naperville, IL office. This position has visibility and interaction with senior management and offers career advancement.

Position Responsibilities:

Servicing customer needs while building and maintaining ongoing business relationships.
Analyze delinquent accounts and perform collections functions on highest-risk accounts with recommendations for resolution which may include repossession and/or potential litigation.
Reconcile transactions and balances to maintain accurate accounts.
Maintain a daily work queue to bring delinquency ratio within target ranges.
Coordinate billing with Accounting.
Skip tracing to obtain updated customer contact information.
Monitor receivables and collections providing updates to Collection Manager/Management using appropriate reporting procedures.
Document all communications with customers in Collections Plus system.

Qualification and Skills:

One year of customer relations experience preferred.
Proficient in Excel, Microsoft Windows and Word a must.
The ability to work well independently and resolve customer issues.
Must have effective negotiation and problem-solving skills.
Ability to work in a team environment.
Strong communication, interpersonal, and analytical skills required.
Must be bilingual in English and Spanish

CCG offers an entrepreneurial small company approach to doing business emphasizing customer service and relationships with financial capabilities of a large institution. For more information please visit us at www.commercialcreditgroup.com.Interested candidates can also send a resume and cover letter to careers@commercialcreditgroup.com.

Life at Commercial Credit Group

Commercial Credit Group Inc., a wholly-owned subsidiary of Commercial Credit, Inc. is an independent, commercial equipment finance company that provides secured loans and leases to small and mid-sized businesses in the construction, fleet transportation, waste, and machine tool and fabrication industries. The company's sales force is located throughout North America and sources transactions through end-users, equipment vendors, and manufacturers with typical transaction sizes ranging from $100,000 to $2,500,000. Since its inception in 2004, CCG has originated approximately $3.5 billion of finance receivables. CCG is headquartered in Charlotte, North Carolina, and operates full-service offices in Buffalo, NY, and Naperville, IL. CCG Equipment Finance Limited services the Canadian Provinces of Ontario, west to British Columbia, from its Canadian headquarters in Hamilton, Ontario. And division Manufacturers Capital provides financing for machine tools and fabrication equipment.

Thrive Here & What We Value

Emphasizing customer service and relationships

Promoting from within for career advancement opportunities

Collaborative work environment

Opportunity for growth and development

Focus on customer satisfaction

WorkLife Balance

Diverse and Inclusive Workplace

Financial Capabilities of a Large Institution

Unique brand of equipment finance produces excellent financial performance through all cycles since founding in 2004

Job Functions1. Servicing customer needs while building and maintaining ongoing business relationships.2. Analyzing delinquent accounts and performing collections functions on highestrisk accounts with recommendations for resolution which may include repossession and/or potential litigation.3. Reconciling transactions and balances to maintain accurate accounts.4. Maintaining a daily work queue to bring delinquency ratio within target ranges.5. Coordinating billing with Accounting.

Job Requirements1. One year of customer relations experience preferred.2. Must have effective negotiation and problemsolving skills.3. Must be able to work in a team environment.4. Ability to work independently and resolve customer issues.

Skills1. Proficient in Excel, Microsoft Windows, and Word.2. Effective negotiation and problemsolving skills.3. Ability to work well independently and resolve customer issues.4. Strong communication, interpersonal, and analytical skills required.5. Bilingual in English and Spanish.

Portfolio Analyst