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Content moderator / Student Safety Analyst (remote)

SecurlyEdinburgh, United KingdomRemote, Onsite
This job is no longer open

COMPANY OVERVIEW
Securly, Inc. is the definitive leader in K-12 student safety and wellness solutions, protecting over 20 million students across 20,000 schools worldwide. Our AI-driven safety solutions have established us as one of the fastest-growing EdTech companies, consistently recognized as EdTech Product of the Year and a Top Place to Work three years running. Through innovative technology and data-driven insights, we're revolutionizing student safety and digital well-being in education.ROLE IMPACTAs a Student Safety Analyst, you'll be at the forefront of student protection, working with our award-winning AI technology to review and assess potentially harmful online activity.

Your decisions and actions will directly contribute to student safety and well-being, helping us maintain our mission of creating safer, more supportive educational environments.LOCATION & HOURSRemote position (UK-based candidates only)Monday-Friday, 10:00 AM - 7:00 PM BST (flexible arrangements possible)LEARN MORE ABOUT THE ROLEWatch our 2-minute impact video: https://www.youtube.com/watch?v=7H7ymNNlyKs&list=PLi-on-AHMn6NQMMDo-jc0GyMA4e7DFAX1#action=shareKEY RESPONSIBILITIES

  • Monitor and analyze AI-flagged online activity to identify potential threats to student safety
  • Make critical decisions about the severity and urgency of flagged content
  • Implement appropriate response protocols based on threat assessment
  • Manage communication with school districts via email and phone
  • Maintain detailed documentation of all reviewed cases and actions taken
  • Collaborate with the Student Safety Group to refine and improve safety protocols
  • Meet established performance metrics and quality standards
  • Contribute to the continuous improvement of our AI safety systems
  • Participate in regular training to stay current with emerging online safety trends

ESSENTIAL EXPERIENCE, SKILLS & COMPETENCIESOur ideal candidate will have experience in one or more of the following areas, though we welcome candidates with transferable skills from other backgrounds:

  • Schools or Multi-Academy Trusts (MATs)
  • Social-emotional wellbeing assistance
  • Asset protection
  • Education
  • Law enforcement
  • Crisis prevention/counseling
  • Similar roles involving student safety or welfare

Required Skills:

  • Understanding of child safety and online risks (training will be provided)
  • Ability to analyze and resolve complex situations
  • Comfortable with modern technology, including:

  - Social media platforms  - Basic computer skills  - Willingness to learn new systems and tools

  • Interest in and awareness of current youth culture and trends
  • Demonstrated ability to:

  - Focus on detailed tasks for extended periods  - Make thoughtful decisions  - Handle sensitive content professionally  - Communicate clearly in writing and verbally

  • Open-minded approach to different perspectives with fairness and empathy
  • Strong analytical and problem-solving capabilities
  • Genuine commitment to student safety and well-being
  • Bachelor's degree or commensurate experience in a relevant field

Note: While specific experience in educational or safety roles is valued, we welcome candidates with transferable skills and a strong commitment to student well-being. Comprehensive training will be provided.BENEFITS & WELLNESS PACKAGE

  • Competitive base salary
  • Company-sponsored pension scheme
  • Generous paid time off
  • £1,000 annual professional development stipend
  • Remote-first work environment
  • Mental health and wellness resources

COMMITMENT TO DIVERSITYSecurly is an Equal Opportunity Employer committed to building a diverse and inclusive team. We welcome applications from candidates of all backgrounds, believing that diverse perspectives strengthen our ability to protect and support students worldwide.

This job is no longer open

Life at Securly

Cloud-based web filtering for K-12 Schools | Parental controls for families | Manage screen time. Any device, anywhere. Not only a pioneer, Securly is also one of fastest-growing EdTech companies in Silicon Valley. Maybe even the world. Our ground-breaking tech allows schools and parents to keep kids safe in what is an increasingly digital world. Our goal is not to censor the Internet, but to mitigate the negative effects it can have on children. To us, a safer world for kids is a goal worth having. Our cloud-based web filter keeps students safe, parents in the loop, and school costs down. On top of this, we are paving the way with an AI that alerts parents and counselors to instances of cyberbullying or even self-harm. Our tech can literally save lives. Pretty cool, right Not many tech companies can say that. From the coders to the engineers to the interns, everyone at Securly is motivated to make the Internet safer for millions of kids and, as a result, make them better digital citizens. That said, we're always on the lookout for like-minded people to help us expand our ranks. Securly was founded by two network security veterans with a combined 20+ years of security experience. We proudly serve over 1000 school districts and more than 2M students and staff throughout the world.
Thrive Here & What We Value* Emphasis on innovation and growth* Commitment to employee wellbeing and mental health resources* Recognition for top places to work multiple years in a row* Unlimited vacation (flex time) and annual $1,000 professional development stipend* Company-sponsored events/outings on a quarterly/annual basis* Robust benefits package* Continual Learning and Growth* Partnership
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