Support the voice and data network communications needs of the company and its employees. Install, troubleshoot and maintain wired and wireless internetwork communications.
Essential Job Responsibilities:
- Assist Network Engineering staff in support of internetwork communications
- Assists operations and other users with hardware, software, and networking problems.
- Interfaces with communication providers and vendors in support of the communications network.
- Performs troubleshooting functions to resolve problems with networking hardware and software.
- Performs technical support for remote offices using various connectivity technologies (i.e.: T1, MPLS, Fiber, Copper, Ethernet, Microwave, VHF/UHF, Cellular, etc.)
- Document tasks within work management system
- Monitor stock of spare parts and prepare purchase requisitions for network communication equipment.
- Perform other support functions as directed by management.
Other Job Responsibilities:
- Assists with IT/OT Cybersecurity monitoring systems and response to incidents
- Assists with
- Maintains employee confidence and protects corporate assets, including intellectual property, by keeping information confidential.
- Maintains technical knowledge by attending educational workshops and reviewing professional publications
- Contributes to team effort by accomplishing related results as needed.
Qualifications:
- Five (5) years minimum information systems experience, preferably in the oil and gas industry, with a special emphasis on network communication systems.
- Knowledge of voice/data network communications protocols, topology, and technology.
- Knowledge of voice/data networking communications hardware and software.
- Ability in diagnosing and solving network related problems while maintaining patience, and professionalism
- Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment.
- Ability to establish and maintain effective working relationships with colleagues, fellow employees, and supervisors within other departments.
- Excellent written and verbal communication skills, with specific ability to translate complex Information Systems’ concepts into an organized and presentable manner.
- Proficiency in the use and application of the following software:
- Required: O365, Various Windows O/S, Cisco networking hardware, software, and other various internetwork utilities.
- Strong working knowledge of oil and gas industry communications systems
Educational Requirements:
- Bachelor’s degree in related field preferred.
- Associate degree and 2 years’ experience or Five (5) years related information systems experience.
Certifications, Licenses, Registrations:
- Preferred: Cisco Certified Network Associate (CCNA)
Physical Requirements:
- The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of the job, the employee must repeatedly sit, stand, climb, stoop, speak, listen, and use hands to seize, grip, hold, reach, turn, lift or carry objects 50 lbs. or less, and use equipment requiring high dexterity.
- While performing the duties of this job, the employee must be able to effectively use hand tools.
- Specific hearing and vision abilities required by this job include good hearing and good near and distant vision, color vision, peripheral vision, and depth perception.
- Requires occasional travel, including extended stays.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function of the position.
- Occasional work in high noise, high dust, dirt, and grease environment.
- Occasional work in darkness or with poor lighting, wet, slippery, and in and around water.
- Occasional exposure to hazardous conditions.
- Work requires extensive safety training and/or protective devices including safety glasses, gloves, hearing protection, hard hats, or life jackets.
- Occasional exposure to explosives, radiant or electrical energy, hot, cold, damp and/or humid weather.
- Occasional exposure to infectious materials, contaminants, chemicals, and poisonous gas.
- Occasional exposure to moving machinery and/or vehicles and works above or below ground level.
- Occasional work at heights above 10ft.
