The Claims Assistant will provide administrative support to claims adjusters and claims management within the specialty claims department.
Minimum Qualifications:
- High School Diploma or equivalency required.
- Minimum 2 years of customer service/administrative experience.
- Experience in a similar industry or in an office environment performing clerical duties is preferred.
Primary Job Functions:
- Track and report upon adjuster licensing and continuing education requirements.
- Document management, data entry, payment transactions & invoice payment processing.
- Set up designated claim files and complete all set-up instructions, as requested.
- Reviews, prepares, creates, and/or sends letters, reports, and forms.
- Assist with QA reviews.
- Assist with system documentation and procedural updates.
- Vendor setups, check processing and other claim related tasks.
- Maintain TPA contracts.
- Any other task necessary to advance the claims process or efficiency within Fortegra.
- Participate in any projects, reports, documentation, tasks or objectives assigned.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Skills & Competencies Required:
- Able to multitask and be organized in dynamic environment.
- Detail-oriented and highly organized.
- Ability to work well both independently and in a team environment.
- Ability to work in and learn multiple software systems.
- Excellent verbal and written communication skills and professional demeanor.
- Good knowledge of Microsoft Office, including Word, Excel, and Outlook.
Additional Information
Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more.
