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Ad Operations Specialist

iSpot.tvWorldwideRemote
This job is no longer open

iSpot.tv competes for the best talent. Our compensation packages consist of salary and equity in one of Seattle’s hottest start-ups, as well as other standard benefits. Most importantly, we provide a really interesting working experience, and the chance to contribute to the success of something great.

Responsibilities:


Day to Day Juicer/ Flight Work

  • Sort through all incoming videos fromVivvix/Cops to reject any brands/spots that we currently do not take before pushing accepted ones to our review process to further inspect video quality
  • Review all videos for quality purposes (audio distortion, artifacts, clips of other ads,etc)
  • Ensuring all accepted ads have accurate brands, products, tags, and other meta data
  • Use video editing software for any unacceptable videos where possible through touchups. This includes adding intro cards to animatic tests or other client requests.
  • Maintaining a list ofuneditableads that need to be replaced. Ops usesSpotchopto notify Cops that we have found videos that need replacement and put them through theiSpot replacement process. Ops routinely re-checks the ads on our list to see if they have been replaced and track the progress. 
  • Organizing all accepted ads and maintaining a backlog for testing purposes
  • Arranging ads in flights for daily surveys in a way that balances more entertaining ads with less interesting ones, keeps a variety of industry types in each flight, and maintains an acceptable survey length (keeping ad lengths balanced and as well as extras such as intenders and custom questions)
  • Routine testing of providers for quality purposes
  • Following up with providers and on any surveys that have not closed in a reasonable amount of time.
  • Analyze and process Ace Metrix surveys once they are out of field to remove any spam, bots, or poor data/respondents that would otherwise appear in the UI. CS can requestpriority ads/flights that need to be done quicker so Ops can jump to the process earlier in the day
  • If any survey has an excess ofpoor qualityresponses, investigate the reasoning and negotiate free re-testing with the provider
  • Track and update progress of any pre-tests, client, sales, or marketing requests through Salesforce Ad Test Request page
  • All ofthe above is also done for our Spanish language and 6 second ads (short) line of businesses
  • Organize all testing for In-Market including organizing the flight, sorting the testing backlog, sending the weekly surveys, tracking survey progress, & processing results.

Custom Requests


  • Building custom questions by client, marketing, or sales request
  • Custom questions can include caboose questions also sent by research for general market research use. Clients, marketing, and sales can also use the caboose to test new questions or gather data for potential target tests
  • Assist CS with all aspects of the target testing process from guiding the request to make sure it’s feasible, bidding the project with various suppliers, advising CS on the best supplier in terms of cost/quality/timing, and programming any screeners for the test when it’s approved.
  • Help CS update any ads or other custom requests they may have.
  • Create new clients, user logins, and groups within our system for tracking purposes, private testing, and to allow for user access to the UI
  • Assist marketing/sales in testing outreach and prospective client ads

And Beyond


  • Maintaining a list of potential new survey providers to possibly use in the future depending on if our ad volume is increasing or apoor qualityprovider needs to be replaced
  • When a potential provider has been determined, verify their potential by ensuring they meet our quality standards and negotiate a reasonable cpi for ourgenpoptesting. Manage all test flights to build the data needed to create panel weighting for the new provider.

Target cash compensation range: $51,000 - 61,000 USD AnnuallyWe are committed to providing competitive, market-informed compensation. The cash compensation above includes base salary, variable commission for employees in eligible roles, and annual bonus targets for eligible roles. In addition to cash compensation, all full time iSpotters are eligible to participate in iSpot’s equity plan to receive stock options. Non-exempt roles will also be eligible for (pre-approved) overtime pay. Individual compensation packages are influenced by different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.For more information on total rewards package, goHERE

Hybrid & Flexible Workplace Policy


iSpot supports a hybrid and flexible workplace. Depending on location and work responsibilities, employees may be designated as full-time or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you work in the office some days and work from home other days. The best hybrid workplaces allow for flexibility while also encouraging consistency. Those local or living in surrounding areas to one of our offices (Bellevue, WA; El Segundo, CA; New York, NY) will work a hybrid schedule, coming into their local office 1-3 days a week.

While those in a role, not office-based and located further away from our offices, will work a fully remote schedule. If you have questions regarding exact details of our hybrid & flexible workplace policy, please let your recruiter know and they will discuss with you further.#LI-HybridIf you don't feel you met every single requirement for the role, don't rule yourself out. Please apply anyway!iSpot.tv is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our HR team.California Residents applying for positions at iSpot.tv can access our California Consumer Privacy Act here.

This job is no longer open

Life at iSpot.tv

iSpot.tv is the leader in real-time TV ad data and analytics. The attention and conversion analytics company measures TV ad activity at scale and directly from 7.3+ million smart TV screens. The proprietary platform measures TV ad impressions in a digital-like manner across linear (national & local), OTT, VOD and DVR environments and across all operators and zip codes. iSpot's attention analytics measure viewer retention and tune-out while ads are playing on the screen. Every ad's attention is measured and benchmarked against industry standards and over time to quickly detect creative wear. iSpot's conversion analytics set the industry standard for TV attribution. By directly connecting TV ad impressions with web, app and other 1st party data, the company's conversion analytics enable rapid, actionable insights on how creative and media on TV drives sales. The company's dashboards, APIs and analytics are utilized by leading brands in every major industry, as well as by TV networks and agencies. More at https://www.ispot.tv.
Thrive Here & What We Value1. Competitive compensation packages (including salary and equity)2. Hybrid and flexible workplace policy3. Equity plan for full-time employees4. Commitment to equal opportunity employment5. California Consumer Privacy Act compliance
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