Key Output
• Provide labour requirements for dragline services• Manage and allocate functions of direct and indirect reports• Provide technical expertise on dragline repairs and rebuilds during services and shutdowns• Implement and manage quality control • Build and maintain customer relations• Manage progress and timelines during dragline services and shutdowns• Liaise with planning department to prepare quotes, WIP and invoices for area of responsibility• Prepare reports as and when required• Perform site audits on equipment with Dragline Technical Representatives• Attend Site meetings, customer meetings and other relevant meetings as and when required• Provide technical support to customers• Assist customer and Dragline Representatives with Scope of work planning for dragline services and shutdowns• Assist customers with service planning, outage planning and spares BOM's• Plan Labour requirements for Dragline Services and liaise with planning department for costing thereof.• Liaise with CAT product support regarding technical issues and warranty related matters.• Ensure all problems are dealt with promptly
Qualification, Experience and Competencies
• Qualified artisan• Minimum 10 years dragline experience • Minimum of 5 years’ experience in Supervisory role• Experience in the management of dragline shutdown work• Well experienced in dragline Troubleshooting• Basic management qualification would be beneficial - SDP or MDP• Knowledge of MS Projects and other MS Office programs• Good communication (written, verbal and presentation) and effective negotiation skills• Experience in quality control• Ability to work independently, under pressure and meeting deadlines• Ability to show initiative by thinking creatively• It would be a requirement to travel time to time and work away from home• Medically fit and able to obtain a Certificate of Fitness • Code EB drivers’ licence
