Loving Care Animal Hospital is hiring a part-time or full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission to provide the highest standard of veterinary care in a compassionate manner, to develop an open, honest alliance with our clients and to celebrate the human-animal bond, expect to be supported in your work and home life with:
- No Weekend Hours!
- All the benefits you deserve—medical, dental, vision, and Paid time off for full-time employees.
- Employee Pet Discounts! Because we know your pets are family, too.
- 401(k) plan
Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule:
The hospital is open Monday, Tuesday and Friday 8:30 am - 6 pm and Wednesday and Thursday 8:30 am - 7 pm. No weekend hours!
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist is required.
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About
Loving Care Animal Hospital
Loving Care Animal Hospital was proudly awarded DVM Insider's #124 of the Top 500 Veterinary Clinics in the Country! Our goal is to provide the highest standard of veterinary care in a compassionate manner, to develop an open, honest alliance with our clients, and to celebrate the human-animal bond. We realize that your animal companions are beloved family members, and we strive to treat them with special attention.
