Learning & Development Internship

At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.

What you will do:

At the core of the L&D team we strive to:

• Design, develop, and deliver tailored and impactful learning initiatives for our global workforce
• Support critical business needs through team member-focused onboarding and upskilling
• Engage with our team members to increase learner access, use, and impact of L&D initiatives
• The revision of existing processes, as well as the implementation of newer improvements, so that the cooperation between teams is at the highest level.

The intern will work primarily with:

• Training Design and Delivery: Under supervision of Talent Enablement teammates, the intern will help identify, design, update, and/or deliver learning initiatives that support our core curricula of business development, project management, and/or management and leadership.
• Training Engagement and Evaluation: In collaboration with Talent Enablement teammates, the intern will support our approach to training engagement and evaluation, including identifying ways to drive increased user engagement, learner adoption, and overall training impact.
• Streamlining and automating: Under supervision of Talent Enablement teammates, the intern will look for opportunities to improve communication, cross-departmental operation, automation of processes and implementation of AI in L&D activities.

Responsibilities:

• With the help of a supervisor, the intern would complete one L&D project and run it from beginning to end
• Will attend and observe internal meetings and under supervision, support the design, delivery, engagement and/or evaluation of in-house learning initiatives
• Will support the updating, improving and publishing of corporate resources using Google Docs, and/or training authoring tools (LMS).
• Will support the preparation and production of virtual and in-person instructor led trainings
• Will report on all L&D related data from internal learning tool and whenever required report them back to Cevora and Federal Learning Account
• As appropriate, co-facilitates relevant organizational courses and events
• Will attend Talent Enablement team meetings and trainings
• Will attend Lighthouse’ internal trainings related to effective communication, professional development, and business
• May assist with desk research or other short-term assignments as appropriate
• Will complete a summary report of a completed priority project detailing lessons learned and deliverables completed
• Will complete all requirements of the Lighthouse Internship Program

Requirements:

Education:

Currently pursuing or recently completed a degree at a Belgian University in Human Resources, Organizational Development, Education, Psychology, or a related field.

Experience:

• Previous internship or coursework in Learning & Development, Training, HR, or related areas is a plus.
• Familiarity with instructional design principles or training methodologies is an advantage.

Skills:

• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with Learning Management Systems (LMS) or other training software is desirable.

Knowledge:

Understanding of adult learning principles and training techniques. Basic knowledge of talent management and development processes.

Attributes:

Eagerness to learn and a proactive approach to tasks, strong organizational skills and attention to detail, ability to handle multiple tasks and prioritize effectively.

Availability:

Must be available for a minimum of 4 days per week for the duration of the required internship by a Belgian University. The internship should be a minimum of 3 months.