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The Role & The Team:
The Business Analytics team is looking for a Data Analyst to analyze our core metrics related to our Go-To-Market strategy. This person will work closely with the business to understand their analytics needs, then translate that into actionable reports, insights, and recommendations.
Data Analyst
What You’ll Do:
- Analyze data to find actionable insights that lead to great business decisions
- Collaborate with key stakeholders to translate business questions into verifiable hypotheses using complex, multi-source data
- Build dashboards and custom reports to track key metrics, empower other team members with data, and investigate business questions
- Execute deep-dive analyses addressing key business issues and present findings to stakeholders
- Demonstrate great judgment in quickly forming actionable, data-driven conclusions in the face of uncertainty
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
- Play an active role in strategic & operational planning discussions
What We Are Looking For:
- Bachelor's degree in Computer Science, Statistics, Engineering, Business, or related discipline
- 3+ years relevant experience in financial/business analysis and experience analyzing large datasets to solve business problems and presenting results
- Proven analytical and quantitative skills with an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses
- Knowledge of fundamental statistical concepts for data analysis
- Ability to take loosely defined business questions and translate them into clearly defined technical/data specifications
- Ability to dive deeply into data integrity issues
- Experience working directly in the SaaS space, bonus to have experience working with Customer Success, Product, and Engineering teams
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience with a modern BI stack with tools such as Looker, Snowflake, Tableau, Alteryx, etc.
- Experience with Microsoft Office/Google Suite
- Experience with SQL
- Excellent communication (verbal and written) and interpersonal skills, able to communicate effectively with both business and technical teams
