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Software engineer- JAVA Coversational AI

AiseraOnsite

What we do?


Aisera, the leading provider of Generative AI and AI Copilot solutions with AiseraGPT, facilitates business transformation by enabling self-service and driving revenue growth. Aisera’s AI Copilot, a universal bot, leverages industry and domain-specific LLMs in IT, HR, Customer Service, Contact Centers, Sales & Marketing, and Finance to deliver delightful human-like experiences. With over 400+ integrations and 1200+ prebuilt and third-party service catalogs supporting AI Workflows, customers typically achieve automation rates of 75% or higher in user requests, resulting in an impressive 80% reduction in operations costs.

Aisera is recognized as a leader in multiple industry analyst reports, including Forrester. Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

Job Summary:


We are looking for skilled Backend Developers with a solid hands-on experience in JAVA and Spring Framework to be a key contributor in our software development team. As a Backend Developer, you will play a crucial role in designing, developing, and maintaining our backend systems, with a focus on microservices architecture. Your expertise in product development and understanding of SaaS (Software-as-a-Service) concepts will be valuable in shaping our innovative solutions and enhancing our existing products. 

Responsibilities:


  • Design, develop, and maintain robust and scalable backend applications using JAVA on Kubernetes and Docker
  • Implement microservices architecture to ensure the modularity, maintainability, and scalability of our applications.
  • Contribute to Aisera workflow library by abstracting customer’s requirements and build maintainable workflows
  • Contribute to the entire software development lifecycle, from requirements gathering and design to testing and deployment.
  • Troubleshoot and resolve complex technical issues that arise in production and provide timely resolutions.

Requirements:


  • BS in CS major
  • Solid Java programming skills and data structures
  • Good at object oriented design and familiar with design patterns 
  • Confident work with AWS/Azure/k8s environments

Why Aisera?


Joining Aisera as a Full time Developer offers an exciting opportunity to work on innovative projects, collaborate with talented professionals, and make a significant impact on our product offerings. If you are passionate about backend development, possess the required expertise, and have experience with distributed systems or startups, we encourage you to apply and be a part of our growing team.Medical, dental, and vision benefitsHolidays and flexible PTOPaid family leaveStock Options Employment Assistance Program

Life at Aisera

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce. Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor 2019; Red Herring Top 100 Global Innovator; 2019 CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research 2019 Hot Vendor; TiE50 2019 Startup Award; and Silicon Review 50 Most Admired Companies for 2019.
Thrive Here & What We Value- Dynamic and fast-paced work environment- High degree of empathy for customers and colleagues- Flexible work arrangements (PTO)- Comprehensive benefits package (medical, dental, vision, 401(k), employment assistance program)- Uncapped commissions with a 50/50 split OTE ($300k)- Emphasis on innovation and growth opportunities- Diverse team with wide range of backgrounds and experiences- Focus on customer satisfaction and empathy- Commitment to equal employment opportunities- Recognition as a leader in the industry
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