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Sr. Director, IT Reliability Automations

RealPageOnsite

We are looking for an experienced
Sr. Director, Network Operations Modernization (AI/ML) to oversee and enhance the reliability and performance of our IT systems through strategic Artificial Intelligence and Machine learning initiatives. This role involves leading a team of engineers, collaborating with cross-functional teams, and implementing best practices to ensure system resilience and efficiency. 

PRIMARY RESPONSIBILITIES


  • Lead and mentor a team of IT reliability and automation engineers.
  • Develop an AI/ML solution for Operational Center activities 
  • Develop and implement strategies for automating repetitive tasks and improving system reliability.
  • Oversee the design, development, and maintenance of automation tools and scripts.
  • Collaborate with development, operations, and product teams to ensure seamless integration and deployment of new systems and features.
  • Monitor system performance and reliability, proactively identifying and addressing potential issues.
  • Establish and enforce best practices for system monitoring, incident response, and disaster recovery.
  • Analyze system failures and develop comprehensive solutions to prevent recurrence.
  • Maintain detailed documentation of system configurations, processes, and procedures.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES


  • Bachelor’s degree in Computer Science, Information Technology, or a related field. 
  • Extensive experience in solving problems with AI & ML 
  • Proven leadership and team management skills. 
  • Strong programming skills in languages such as Python, Go, or Java. 
  • Experience with automation tools like Ansible, Puppet, or Chef. 
  • Familiarity with monitoring tools such as Prometheus, Grafana, or Nagios. 
  • Excellent problem-solving skills and attention to detail. 
  • Strong communication and collaboration skills. 

PREFERRED KNOWLEDGE/SKILLS/ABILITIES


  • Experience with containerization technologies like Docker and Kubernetes. 
  • Knowledge of cloud platforms such as AWS, Azure, or Google Cloud. 
  • Understanding of CI/CD pipelines and tools like Jenkins or GitLab CI. #LI-REMOTE #LI-JL1

Life at RealPage

RealPage is a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns. Founded in 1998 and headquartered in Richardson, Texas, RealPage currently serves more than 12,400 clients worldwide from offices in North America, Europe and Asia. For more information about the company, visit https://www.realpage.com.\n\nIndustry verticals: Conventional, Enterprise, Institutional, Affordable HUD, Student Living, Military Housing, Tax Credit, Senior Living, Single Family, Vacation Rentals, Commercial\n\nIn 2018, RealPage Contact Center in Greenville was named â??Best Places to Work in South Carolinaâ?? for the 2nd year in a row by the South Carolina Chamber of Commerce.\n\nLike us on Facebook: https://www.facebook.com/realpage\nFollow us on Instagram: https://www.instagram.com/realpageinc\nFollow us on Twitter: https://twitter.com/RealPage\n\n#Work4RP #RealPage #WeAreRealPage
Thrive Here & What We Value1. Leading the affordable compliance industry2. Immersed in a supportive company culture that values independence and flexibility3. Collaborative Environment4. Deadline driven Work Ethic5. Strong Communication Skills6. Visionary Thinking and Creative Problem Solving7. Emphasis on Continuous Improvement8. Dynamic Team
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