Qualifications and Experience:
Education:
- Bachelor’s degree in a relevant field. Advanced degree preferred.
Experience:
- Minimum of 6-8 years of experience in oncology, with a deep understanding of tumor profiling, molecular landscape, health systems, GPOs, and oncology practices.
- Proven track record of establishing strategic relationships and driving new business growth.
Skills:
- Strong knowledge of oncology therapeutics, surgical oncology intervention, and molecular laboratory science.
- Excellent interpersonal and communication skills, with the ability to articulate complex issues clearly and concisely.
- Proven ability to build trust with key leaders and articulate business needs and objectives.
- Strong presentation skills and executive presence.
- Comprehensive understanding of billing and reimbursement laboratory landscapes.
Duties and Responsibilities:
Strategic Growth:
- Identify new opportunities and collaborate with leadership to develop strategies, tactics, and resource plans to drive profitable growth in the oncology market.
- Develop relationships with business and medical senior leadership on the client side to strengthen partnerships.
Contract Management:
- Understand and interpret laboratory management contracts, ensuring appropriate execution.
- Manage the process for amending and renewing contracts based on hospital requirements and committee approvals.
Client Engagement:
- Proactively partner with Commercial and Operations teams to ensure smooth transitions for new customers and minimize business risks.
- Connect regularly with customer C-suite and laboratory leadership to reinforce the value proposition.
Customer Support:
- Develop strategic plans to reduce attrition and support at-risk customers, participating in new customer onboarding and optimizing service levels.
- Act as the main point of contact between the customer and internal functions, including regional Lab Ops and Customer Support.
Market Knowledge:
- Maintain a core understanding of competitive products, services, technology solutions, and reimbursement issues.
- Provide regular visibility on industry trends, best practices, and competitive insights to the VP.
Travel:
- Minimum travel of 25-30% required to meet clients and prospects.
Physical Demands and Work Environment:
- Frequently required to sit.
- Frequently required to stand.
- Frequently required to utilize hand and finger dexterity.
- Frequently required to talk or hear.
EEO Statement:
Baylor Genetics is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender identity, veteran status, disability, genetic information, pregnancy, childbirth, or related medical conditions, or any other status protected under applicable federal, state, or local law.
