logo inner

Senior Product Manager, Retention & Renewals

InkittSan Francisco, California, United StatesHybrid, Onsite
Inkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. Leveraging AI and predictive algorithms, 
Inkitt discovers unknown stories and turns them into blockbuster hits, producing a new $1M ebook every 4 weeks and selling directly to consumers through its Galatea app. Inkitt has become the 11th most bestseller-generating publisher in the world, boasting a 40x higher hit-rate than traditional publishers. Recently raising a Series C and backed by some of the top VC’s such as: Khosla, Kleiner Perkins, and NEA Ventures, our recent expansion into GalateaTV is only the beginning of our journey to becoming the next-gen entertainment powerhouse.

What You’ll Do:


  • Create and execute comprehensive strategies to improve user retention and increase subscription renewals for our Inkitt, Galatea, and GalateaTV products
  • Develop targeted initiatives to retain paying subscribers, optimizing our subscription renewal process and our subscription models to maximize customer lifetime value
  • Utilize data-driven insights to understand user behavior, identify churn risks, and implement strategies to boost engagement and reduce attrition
  • With a deep understanding of our users’ needs, wishes, and problems, you will work closely with our VP of Product to build a long term roadmap and champion our customers’ needs at all times
  • Oversee every step of the product lifecycle, including ideation, strategic planning, tactical initiatives, vision, strategy, roadmap, development, and distribution
  • Define metrics and make product and strategic decisions based on A/B testing, experimentation, and user research
  • Analyze & report product data from users, stakeholders, and other teams to shape requirements, features, and end products
  • Collaborate with key stakeholders across product, engineering, design, analytics, marketing, and more

What You'll Bring:


  • 5+ years in product management roles, with a proven track record of managing complex product lifecycles from ideation to launch, with experience in an early-stage startup environment
  • Experience in customer engagement and community building 
  • Proficiency in SQL and solid understanding of KPIs related to retention, renewals, and user engagement
  • Experience in managing the product lifecycle for mobile and web applications within the B2C space
  • Startup Hungry: You are proactive; able to thrive in a fast-paced evolving work environment
  • Think out of the box: You have experience with identifying various business problems or product flaws by coming up with creative solutions.
  • Passion for creating and designing useful innovative products
  • Empathy: Deeply understand our readers, writers, engineers, designers, business stakeholders
  • Location: Onsite in San Francisco, CA

Who We Are Looking For:


  • Autonomous
  • Bring solutions instead of problems
  • Data driven
  • Quick to action
  • A high functioning workaholic
  • Looking for exponential career growth
  • Have lots of fun building a generational AI x Entertainment company

What We’ll Offer:


  • 401k plan, designed to help you save for the future
  • Health benefits tailored to your needs, including medical, dental, and vision coverage
  • Professional coaching after two years with us
  • Team-building events, including our annual Tulum trip
  • Unlimited access to our Galatea app
  • Unlimited budget for self-development books
  • Charity donation of your choice at your one year anniversary
  • Free lunch in office everyday
  • Class Pass membership for US based employee and gym access for Berlin employees
  • Dog- friendly offices in Berlin and San Francisco

The annual base salary range for this position is $70,000—$360,000 USD. Compensation will be determined by skill level, proficiencies, and experience.At Inkitt, we strive to build a company culture and provide employment opportunities based on diversity and inclusion. We believe every author should have an equal opportunity to succeed, as should our team members. As a growing team from 20+ countries, we welcome everyone to apply.We look forward to hearing from you!Check out our Careers Blog💼Follow us on 

Instagram & LinkedIn! 💻 


Apply for this job

Life at Inkitt

Did you know that Harry Potter was rejected by 13 publishers and was only published because the 14th publisher?s 8-year-old daughter found the manuscript, read it, and liked it? Twilight was rejected by 14 publishers, Stephen King?s first book was rejected by 30 publishers, and James Patterson was rejected by 31 publishers. We asked ourselves: how many great and talented authors are there who must have given up after a few rejections and never had the chance to get published? At Inkitt, we believe that every author should have an equal chance to succeed. Our mission is to discover hidden talents from all around the world and turn them into globally successful authors. On the Inkitt platform over 100,000 authors upload their manuscripts and 2 million readers can read them for free. The best stories are objectively selected based on reader engagement and published on our immersive reading app Galatea. Currently, our most successful author Sapir Englard, a 22 year old from Israel who uploaded her story to Inkitt in 2018 and her story is selling faster than Harry Potter on Galatea all around the world. We're a team of 60 hard-working, extremely talented, and highly dedicated entrepreneurs and artists who have raised $21m from Investors of Amazon, Google and Uber. Join us to build the Disney of the 21st Century!

Related Sub

This job belongs to these sub. Explore related roles here:
Product manager jobs
Your tracker settings

We use cookies and similar methods to recognize visitors and remember their preferences. We also use them to measure ad campaign effectiveness, target ads and analyze site traffic. To learn more about these methods, including how to disable them, view our Cookie Policy or Privacy Policy.

By tapping `Accept`, you consent to the use of these methods by us and third parties. You can always change your tracker preferences by visiting our Cookie Policy.

logo innerThatStartupJob
Discover the best startup and their job positions, all in one place.
Copyright © 2025