Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster
Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!
What’s in it for you?
List at least two comparative wins for this role over another that someone might consider. Example follows.
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.
Impact In This Role
What You’ll Be Doing
- Corrective Action Request (CAR) administration Review CARs generated by Fictiv’s proprietary Workbench system and assign them to Fictiv’s US manufacturing partners (MPs) or to internal Fictiv employees. Track progress with all MP CARs to ensure responsiveness performance measures are met. Respond to any MP questions related to their CARs. Sanitize MP responses for use in Customer Scorecards. (US SQEs are responsible for ensuring the content of the MP’s CARS are robust)
- Data analysis Support US SQEs by providing data analysis regarding MP performance
- Coverage for US SQEs Provide coverage for US SQEs when they are on travel or otherwise away from work
- Provide support to QC Inspector(s) supporting the US from Bangalore Answer queries that the QC Inspector might have regarding the inspection of parts, either by direct response or by seeking answers from subject matter experts in the US
- Supporting Fictiv’s industry-leading on-time, in-full (OTIF) performance You will play a critical part in improving Fictiv’s performance by ensuring MP performance is improved and sustained
- Continual improvement Collaborate with colleagues in India and the US on improving business processes to increase efficiency and effectivity
- Other tasks assigned by the US SQEs
Desired Background & Traits
- A minimum of 2 years manufacturing experience (preferably in quality assurance)
- A minimum of 3 years working US business hours
- Experience with 3D printed, CNC machined, injection molded, and sheet metal fabricated parts, including finishes
- Excellent English reading and writing skills, cross-culture communication skill
- Strong structured problem solving skills and data analysis capabilities
- Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision
- Passionate about continuously improving and learning
Interested in learning more? We look forward to hearing from you soon.
About Fictiv
Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company.
We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
