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Senior Business Analyst, Salesforce

Morning ConsultWashington D.c., United States | Chicago, Illinois, United States | New York, New York, United StatesHybrid, Onsite
This job is no longer open
About Morning Consult:
Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions. The company pairs its proprietary high-frequency data with applied artificial intelligence to better inform decisions on what people think and how they will act.Ideally this position would be based in Washington, DC, however we are open to our other office locations (New York, NY or Chicago, IL).

The Role:


As a Senior Business Analyst for Morning Consult, you will be responsible for the development and management of our commercial technologies, including Salesforce. You will help the Senior Director of Business Operations maintain a strategy for how we record, measure and support our business processes with technology. In this role, you will work daily with stakeholders from around the business to collect business requirements and manage resources in executing against a roadmap that you will maintain.If you enjoy breaking problems down for others, are organized, an excellent listener, consultative, collaborative, outgoing, and looking for a place where you can have a valued voice in strategy, this may be the next step in your career.

You will be a leader on the team that designs and updates our CRM and ancillary business operations systems, and will have a direct impact in our operational efficiency and success.

The Business Operations Team at Morning Consult:


The Business Operations team is part of the financial division at Morning Consult. We work closely with all divisions within Morning Consult to ensure that our technologies, processes and reporting support the goals and initiatives of the entire organization. Business Operations is a small team but plays an outsized role in the strategic evolution of the business.

What You'll Be Working On:


  • Managing, developing and implementing tools owned by Business Operations, including but not limited to Salesforce CRM, Gong and Clari
  • Collaborating with cross-functional teams to gather requirements, defining project scopes and ensuring successful implementations of commercial initiatives
  • Maintaining a roadmap of planned work, communicating the status of projects with the Senior Director of Business Operations and publishing updates for completed or delayed work
  • Managing our Salesforce administrator(s) and consultants against your roadmap; translating business challenges into executable requirements or stories for your team
  • Assisting in building out Salesforce solutions, taking on tickets and participating in all levels of the development process
  • Analyzing and optimizing existing processes to improve data reporting, streamlining workflows and increasing overall commercial performance
  • Staying informed about industry trends and emerging technologies, providing recommendations for continuous improvement
  • Perform such other tasks and duties as may be required or assigned from time to time in the Company’s discretion

About You and What You've Done:


  • Bachelor’s degree or equivalent experience
  • 5+ years of experience in Salesforce Administration and a strong understanding of Salesforce best practices and functionality
  • Salesforce Admin [ADM201 or ADM211] certification
  • Salesforce CPQ Specialist certification preferred
  • Strong project management skills with a track record of successfully leading cross-functional teams
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization
  • Strategic thinker with the ability to align technology solutions with business goals
  • Previous people management experience preferred
  • Experience in Sales, Revenue Operations or SaaS and Usage businesses a plus
  • Familiarity with Clari, Gong and Asana a plus
  • Willing to take feedback, learn and grow; an ethos of continuous self-improvement

Note: We view the above section as a guide, not a checklist. Research shows that underrepresented/marginalized groups are less likely to apply for a job if they feel that they don’t meet 100% of the qualifications. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you don’t satisfy every single bullet on this list! It’s expected that you’ll learn and grow throughout your time at Morning Consult, so if you’re open to building new skills, we’d love to hear from you.The expected salary range for this position is $107,500 - $174,900, with a midpoint of $141,200.In most cases, we target the midpoint of our salary ranges for new hire compensation.

This placement is reflective of full proficiency in a role. This role is eligible for an equity grant, which will be discussed in your initial recruiter conversation. Please see an overview of Morning Consult’s benefits on our Career Page.We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law.

Morning Consult will provide reasonable accommodations for qualified individuals.MORNING CONSULT PRIVACY POLICYApply for this job

This job is no longer open
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