At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives.
About the role
We’re hiring a new member of our Compliance team to be a key driver in elevating compliance from a regulatory necessity to a competitive advantage. As a Program Manager, Compliance, you’ll be at the front lines of managing and optimizing our compliance processes, ensuring that January meets and exceeds client expectations. You’ll own the execution of high-stakes compliance workflows while also identifying opportunities to make them more scalable, efficient, and automated.This role is perfect for someone who thrives on organization, operational excellence, and problem-solving.
You’ll work directly with clients, and collaborate closely with internal stakeholders like our Operations and Product & Engineering teams, helping to strengthen our compliance infrastructure as we scale.
What You’ll Do:
- Project manage external audits end-to-end.
- Conduct root cause analysis and internal investigations of compliance issues, gathering stakeholder input to recommend and implement corrective action plans.
- Analyze and report on internal QA programs to identify key areas for remediation and risk mitigation.
- Maintain and update company Policies & Procedures, ensuring alignment with new compliance requirements as we grow.
- Support key aspects of the vendor management program, including vendor audits and risk assessments.
- Identify opportunities to streamline and automate existing compliance operational processes.
- Develop and deliver training to employees on compliance procedures and regulatory topics.
What We’re Looking For:
- Minimum 2 years of experience in operations, business operations, or a related role identifying complex problems and implementing effective, scalable solutions at a high-growth, regulated technology company.
- A process-first mindset, with the ability to identify inefficiencies, understand system connections, and optimize workflows for scalability.
- Proven organizational and project management skills and the ability to execute under pressure.
- Detail-oriented with a proactive, solution-oriented mindset
- Excellent written and verbal communication skills — able to explain concepts clearly to both internal and external stakeholders.
- Balances execution with continuous improvement.
- Exceptional collaboration skills in working with other teams to get to the root of an issue and come to a solution.
Nice to Have:
- Experience with SQL or compliance automation tools
- Understanding of AI-driven compliance frameworks
- Familiarity with regulatory audit processes in financial services
- Experience designing and maintaining dashboards (Sigma)
- Basic understanding of data warehousing concepts (ETL/ELT, schemas)
- Cross-functional partnership with Engineering or Data teams to improve systems for monitoring compliance KPIs
We encourage you to apply if you value:
- Opportunities for growth and a high level of ownership.
- An interest in improving the experiences of an underserved population
- Learning new subject matter rapidly.
- Wanting to make an impact and a difference at the company.
Compensation Range: $100K - $150K
