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Platform Engineering Reliability Services Lead

LocationWaltham | Massachusetts
TypeOnsite

Group 1001


is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.

Why This Role Matters:


We are seeking a Platform Engineering, Reliability Product/Services Lead with a strong background in Site Reliability Engineering (SRE) or Technical Operational leadership. The ideal candidate will have a proven track record in designing and managing operational workloads at scale, along with expertise in Software or Platform Engineering. This role requires a product and services-centric mindset, strong architectural skills, and advanced engineering capabilities. Experience with AWS or Azure is essential, with additional exposure to GCP highly valued.

The successful candidate will lead the delivery, operation, and continuous improvement of secure, scalable, and business-aligned multi-cloud solutions.

How You'll Contribute:


  • Provide Technical and Operational leadership for the design, delivery, and management of Site-Reliability services, with a focus on operational excellence and reliability.
  • Lead the development and implementation of multi-cloud infrastructure-as-code solutions, emphasizing Terraform and automation best practices.
  • Design and oversee the ongoing Definition and Management of Operational Services, with clear Metrics and SLAs to yield high availability, performance, and maintainability.
  • Participate in Programs that involve migration, integration, and operationalization of applications across AWS, GCP, and Azure, optimizing for efficiency and resilience.
  • Champion cloud security best practices and ensure compliance with relevant industry standards across all platforms.
  • Mentor and develop team members in SRE principles, cloud technologies, infrastructure-as-code, and operational best practices.
  • Stay current with emerging cloud and SRE trends, particularly within GCP and AWS, and assess their impact on strategic and operational objectives.

What We're Looking For:


  • Minimum of 10 years of experience in cloud platform engineering, architecture, and operational leadership.
  • Demonstrated SRE experience or equivalent technical and operational leadership in managing large-scale, reliable services.
  • Deep expertise in enterprise-grade AWS or GCP architecture; Azure experience is a plus.
  • Advanced proficiency with Terraform (or similar) for infrastructure automation.
  • Strong knowledge of cloud security and compliance measures.
  • Excellent leadership, communication, and organizational skills.

Preferred/Additional Experience:


  • Experience managing enterprise identity and network access services.
  • Knowledge of DevOps practices and their integration within cloud and operational environments.
  • Familiarity with AI/ML implementations in cloud platforms.

Compensation:


Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $225,000/year in our lowest geographic market up to $245,000/year in our highest geographic market. Pay is based on factors such as market location, job-related skills, and experience.

Benefits Highlights: 


Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.  Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required. Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals.  All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.#LI-AS1

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