About Us
Close is building the modern CRM for small, scaling businesses - just like us.Today, we’re 100+ people across 22 countries. We’re united in our goal to help small businesses sell better by eliminating manual work and empowering them to focus on what matters most: relationships.Close sets our compass by our customers and our people. Sustainability is core to serving both; we care deeply about the health of our business and the wellbeing of our team. We’re bootstrapped - meaning we’ve accepted no outside funding - and fully remote since 2016.
The way we’ve chosen to build our business allows us to chart our own course.Our team prioritizes impact, ownership, and quality. As a growing, remote-first company, we favor asynchronicity over meetings and we relentlessly prioritize work that moves the needle. We practice a mature approach to the workplace -- we expect our team to manage time effectively, communicate thoughtfully with teammates and customers, and produce great work.
About the Role
Close is hiring our first Senior Product Growth Analyst. This analyst will be embedded in the Growth team and act as a strategic partner. You’ll turn product and user data into actionable insights that will drive experimentation, prioritization, and sustainable revenue growth. You’ll help us build a disciplined, outcomes-driven growth process, identify opportunities, and ensure we’re focused on what truly moves the needle.
This analyst will build our product analytics foundation from the ground up.
This includes working with Product and Data Engineering to improve instrumentation and define core metrics. You’ll play a key role in setting the standards for how we measure and learn from user behavior.
This is a high-impact role with direct influence on company strategy and growth. You’ll help Close transition from reactive growth efforts to a proactive, insight-led approach.
You are
- A seasoned product/growth analyst with 5–8 years of experience in fast-paced SaaS or tech environments
- Fluent in A/B testing methodologies and tools
- Experienced in analyzing product usage and customer behavior to drive measurable outcomes
- Comfortable working with ambiguity, imperfect datasets, and building from scratch
- Commercially minded, able to connect product engagement with revenue impact
- A proactive communicator and clear storyteller who can tailor insights for technical and non-technical stakeholders
- Comfortable presenting to senior leadership and navigating complex discussions
- Collaborative and cross-functional by nature, able to work fluidly across Product, Finance, Engineering, and Marketing
Bonus points if you bring:
- Experience with data science techniques (e.g., regression modeling)
- Data engineering skills to improve self-serve and data infrastructure
You will
- Analyze product and user behavior to guide growth strategy
- Design and assess A/B tests and experimentation frameworks
- Define, monitor, and report on KPIs such as activation, conversion, and retention
- Identify friction points in the customer journey and quantify potential impact
- Build dashboards and tools to support team decision-making
- Partner with Finance to size opportunities and inform forecasting
- Collaborate with Data Engineering to improve instrumentation and data quality
- Proactively surface trends, opportunities, and risks to inform prioritization and ideation
Benefits
- Competitive compensation including an organization-wide goal-based bonus
- Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. Each year with the company, you’ll receive 2 additional PTO days
- 80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay
- Paid Parental Leave for primary and secondary caregivers
- Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical
- Healthcare (US residents): Medical, Dental, Vision with HSA option (US residents), Dependent care FSA (US residents)
- 401k (US residents): We match 6% contributions with immediate vesting
Our Values
Build a house you want to live in - Examine long-term thinking and actionNo BS - Practice transparency and honesty, especially when it’s hardInvest in each other - Build successful relationships with your coworkers and customersDiscipline equals freedom - Keep your word to yourself and othersStrive for greatness - Constantly challenge yourself and others
Learn More
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint. Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2025, we’re headed to Paris, France. Explore our product. Check out a video demo or try an interactive demo!
Our Hiring Process
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start so please answer each question thoughtfully. We see this as an opportunity to get to know you beyond your resume.While we are excited by all the opportunities that generative AI has unlocked, we request that you refrain from relying exclusively on AI tools when completing an application, unless explicitly stated. Every application is read closely by humans and any obviously AI generated applications will be disregarded.Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy. If you progress to the interview process, you’ll receive a full outline of the role-specific interview process in your first touchpoint with us.
We do our best to make the hiring process clear and human.
