Program Manager

Key Responsibilities

• Lead the planning, execution, and delivery of strategic initiatives across multiple workstreams (e.g. revenue cycle management, product development, laboratory improvements, digital platforms).
• Partner with cross functional leaders in product, clinical, lab operations, informatics, software engineering, regulatory and quality to define objectives, priorities, and success metrics.
• Drive program governance through development of timelines, milestones, budgets, and reporting structures; monitor progress and adjust as needed.
• Facilitate steering committee and stakeholder meetings, providing clear status updates, risk assessments, and decision requests.
• Report program progress to executive leadership, including the CEO, through structured updates, dashboards, and strategic review
• Proactively identify, assess, and mitigate risks; escalate issues to maintain momentum
• Manage dependencies and resource allocation across teams to ensure alignment with organizational priorities.
• Ensure compliance with healthcare regulations (e.g., CLIA, CAP, HIPAA, Part 11) throughout the program lifecycle
• Conduct post-implementation reviews and incorporate lessons learned into future initiatives.
• Provide guidance, mentorship, and leadership to project teams within the initiative portfolio.

Required Qualifications

• Bachelor’s degree in a relevant field (e.g., Life Sciences, Health Administration, Business, Engineering).
• 8+ years of experience in program/project management, including at least 3 years in healthcare, biotechnology, or diagnostic laboratory settings.
• Demonstrated experience managing large-scale, cross-functional programs involving complex systems integration and business process transformation.
• Strong understanding of laboratory workflows, clinical testing processes, and healthcare regulatory requirements.
• Proficiency with project management tools (e.g., Jira, Confluence, Microsoft).
• Exceptional communication skills with the ability to engage stakeholders at all levels.

Preferred Qualifications

• Experience in regulated laboratory environments, including diagnostics, genomics, or molecular testing.
• Experience leading enterprise-level software implementations (e.g., ERP consolidations, master data management).
• PMP, PgMP, SAFe Agilist, or equivalent certification.
• Experience supporting product development or commercialization of clinical laboratory tests.