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Partner Sales Manager (PSM) - Healthcare

QualtricsUnited StatesRemote

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Partner Sales Manager (PSM) - Healthcare


Why We Have This Role


The Partner Sales Manager (PSM) role is essential in driving growth through strategic partnerships in today’s competitive landscape. Tasked with achieving Partner Sales quotas, PSMs leverage their expertise to generate revenue and influence decision-making while collaborating closely with partners. Supported by our Ecosystem function and regional Centers of Excellence (COEs), PSMs ensure effective go-to-market strategies and adapt offerings to meet customer needs across diverse markets. 

How You’ll Find Success


  • All PSMs are responsible for driving pipeline generation, impacted revenue, closed business, and renewal rates. Depending on the global market, there are slight differences in responsibilities and coordination with other roles
  • Serve as a strategic partner to the sales team in key opportunities, delivering outputs that help customers build their vision for experience management, and design their roadmaps towards the art of the possible.
  • Build a strong team culture focused on meeting the needs of our clients and internal customers including sales and customer success.

How You'll Grow


  • The XM category cuts across several stand-alone areas of professional expertise. In this role you will gain exposure across the entire XM category (customer, employee, and brand experience) as well as access to a diverse set of leadership, cross-functional departments, external executive relationships, and much more. 
  • Career Action Planning with Manager
  • Qmobility

Things You’ll Do


  • Strategic Go-To-Market:Responsible for end-to-end "sell with Partner" activities, driving revenue generation through Partners, and managing the operational sales pipeline and forecast tracking process throughout the cycle (MEDDICCC, etc).
  • Partner Development: Collaborate with Partners to manage a territory, adapt partner offerings to their market and connect customer needs to XM related offerings. Inspire partners to expand Qualtrics practices in-market.
  • Results-oriented Partner Management: Develop Partners to be able to execute against Qualtrics GTM plan and understand how to leverage GTM resources (e.g., marketing and sellers). Manage accountability of Partners to deliver against sales plans.
  • Cross-Functional Collaboration: Collaborate with PEM (if PEM coverage is available in-market) to build XM GTM campaigns on offerings generated by the PEM + Partner. Engage with Center of Excellence (COE) or in-market enablement resources for XM sales best practices/collateral, when training or supporting Partners sellers (in territory)
  • Deal Support: Enable Account Executives (AE) to sell faster (reduced sales cycles) and bigger deal sizes with the support of Partners. Co-sell and guide AEs during deal cycles 
  • Partner Advocate: Develop Partner Sales Strategies that inform AEs of which Partners are best fit to support their customers short and long term needs related to XM solutions

What We’re looking For On Your Resume


  • Deep knowledge of SaaS selling process + demonstrated success of over-achievement
  • Familiarity of how a partner ecosystem operates, strategic alliances, marketing, business development
  • Solution selling capability to drive a consultative sales process with Partners
  • Polished confidence working-with and presenting-to C-level executives
  • Project/program management skills to manage the complexities of working with multiple Partner sellers across many accounts
  • Coaching, teaching, and enablement skills to activate many Partner sellers 
  • Scale mindset, ability to enable others 
  • An undeniable passion for winning and creative solutioning 
  • Bachelor's degree, MBA or other relevant professional degree encouraged
  • You are able to travel when necessary (50%)

What You Should Know About This Team


We pride ourselves on being a team that not only understands but also contributes to the achievement of the company's primary objectives. Partnering with sales teams across different locations, we foster a culture where smooth communication and collaboration reign supreme. Our team values the ability to take initiative, work independently, and accomplish key initiatives. Everyone is encouraged to think ahead, anticipate potential issues, and find ways to proactively conquer.

Our Team’s Favorite Perks and Benefits


  • Qualtrics Experience Program - A bonus each year for an experience of your choosing
  • Worldwide and diverse community that enjoys helping each other
  • In our offices we take pride in creating an open and collaborative work space.
  • At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection ActQualtrics is committed to the inclusion of all qualified individuals.

As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more.

No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.Remote Annual Pay Transparency Range$155,500—$283,000 USD

Life at Qualtrics

How do you turn a customer into a fanatic An employee into an ambassador A product into an obsession A brand into a religion With experiences. The write-home, tell-everyone-you-know kind of experiences. Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiencescustomers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. At Qualtrics, our mission is to close the experience gap.
Thrive Here & What We Value1. Competitive salaries based on industry standards and individual performance.2. Performance-based bonuses tied to our company's success and your personal achievements.3. Annual experience bonus of $1,500 that can be used for an experience or skill development opportunity of your choice.4. Comprehensive benefits package including medical, dental, vision insurance, life insurance, and wellness reimbursement programs.5. Gym membership discounts and access to onsite fitness facilities.6. Work-life integration with flexible work arrangements and a supportive office environment that encourages collaboration and creativity.7. A commitment to inclusion by providing reasonable accommodations for persons with disabilities, ensuring equal opportunities for all employees.8. Our hybrid work model allows you the flexibility to choose between working from home or in-office two days per week based on your preference.9. We believe that our team's diversity and unique skill sets are key drivers of success, as we strive towards delivering exceptional results for our clients while fostering a culture of growth and innovation.10. Our commitment to excellence is reflected in our continuous improvement efforts, process optimization initiatives, and strategic risk-taking approach that encourages complex problem solving within collaborative teams.
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