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Regulatory Solutions Analyst - Pack Analytics

NubankMexico City, MexicoOnsite

About Nubank


Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany).

It was founded in 2013 in São Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nu.com.mx.

About the role


Ensure the sustainable Nubank's growth supporting the regulatory analytical demands of KYC, EDD, Judicial Orders, etc; challenging the status quo through:

  • The best experience to our fanatics and loved clients in the KYC, EDD & Judicial Orders processes, keeping the highest level of quality for customer data and due diligence applicable accordingly to the regulators and internal policies;

Being diligent, flexible and resilient, according to Nu's principles!

What does a Regulatory Solutions analyst for Analytics do…


  • Builds dashboards, creating visualizations and identifying trends and deviations of indicators within temporal variations (historical and future)
  • Has knowledge of which tables to find data related to the operation (includes the daily usage and construction of dashboards using tools like Looker, Queries, Big Query, etc.) and correlates them in order to formulate hypotheses to be tested
  • Be able to write queries in SQL to solve highly complex problems in an optimized way
  • Programming experience with general-purpose languages (e.g. Python, Scala etc.)
  • Knowledge of different database modeling and architecture techniques for analytical purposes (e.g. Data Mart, Data Lake, Data Warehouse etc.)
  • Is able to generate relevant data based on root cause analysis without close guidance
  • Is fully aware and capable of defining processes to comply to different business, legal and customers' needs
  • Leads from a tactical perspective, guiding the team towards the business vision
  • Understands their BU strategy and uses it to prioritize their team's tasks and projects
  • Participates in the planning, strategy, implementation, monitoring and achievement of OKRs and operational KPIs, being able to explain results especially in case of non-achievement
  • Ability to abstract business concepts into quantitative metrics (e.g.. KPIs, OKRs etc.)
  • Aptly manages low and medium complexity projects, guaranteeing the agreed delivery timeline, delegating tasks effectively and communicating all stakeholders
  • Prioritizes effectively and achieves defined targets, adjusting priorities in response to changing circumstances
  • Creates documentation needed for projects
  • Is able to analyze data with the proper methodologies and design improvement projects based on them
  • Ability to analyze complex situations and provide guidance, makes recommendations, and/or escalates arising issues timely
  • Being passionate about new technologies such as AI

Qualifications:


You will be succeed if…


  • You are detail-oriented, diligent, organized and enjoy operational activities
  • You are a proactive, autonomous person and have an interest in creating processes and improving them, but at the same time, understand that there are bureaucracies in the regulatory activities that need to be followed 
  • You like to read and get to know subjects related to the process of "Know your client" and Registration, applicable not only for Brazil but for Mexico and other Latin American countries.
  • You can communicate clearly, succinctly and effectively 
  • You feel good to be constantly challenged to learn and do more 
  • You believe in a more just and ethical society and Nubank's values ​​and culture.
  • You understand that we can contribute within Nubank to the construction of this society, guaranteeing the application of all the rules and regulatory aspects inherent to the Client's Registration.

It will be a differential if you..


  • Has the ability to analyze large transactional datasets, interpret ambiguous situations, and work in a high growth and vibrant work environment.
  • Degree in Finance, Mathematics, Software engineering or Statistics and strong quantitative analytical experience, including background with statistical modeling & analysis. Nice to have
  • This candidate must have strong written and verbal communications skills in both English and Spanish and be willing to continue learning and loving Analytics, Machine Learning and Data Science

Benefits


  • Health and life insurance 
  • Food card
  • 15 days of paid vacation with 25% vacation bonus
  • Holiday Bonus ("Aguinaldo") of 30 days of pay per year
  • NuCare - Our mental health and wellness assistance program
  • NuLanguage - Our language learning program
  • Extended maternity and paternity leaves 
  • Equity at Nubank

*Interviewing and onboarding are currently done virtually due to COVID-19. Everyone new to the team and our current staff will remain working from home until it is safe to return to our offices. When it’s time, we will require a fixed cadence of visiting the office in which employees go to their Business Unit's (BU) base location. Employees will have an employment contract based on the cities that Nu’s offices are located, considering their country of hire. More details can be shared during your hiring process.

Life at Nubank

Nubank is the leading fintech in Latin America. Using bleeding-edge technology, design and data, the company aims to fight complexity and empower people to take control of their finances. Nubank challenged an outdated and bureaucratic system by building a simple, safe and 100% digital environment that addresses Brazilian customer's needs- with no paperwork, bank branches or inefficient call centers. Nubank created a 100% free-of-charge credit card that has been requested by over 16 million people so far, and the company passed the 4 million active customer mark in 2017. As of today, Nubank already launched a loyalty rewards program ("Nubank Rewards"?), as well as a digital savings account ("NuConta"?). The common components across all products are a flawless and fully-mobile experience and the outstanding and humanized customer service over chat, email and phone. Nubank's headquarters is located in São Paulo, Brazil, and we are also present in Berlin, Germany with an engineering office. With a team of over 1,000 of the highest-performing engineers, decision scientists, designers, and business analysts, Nubank is dedicated to create an inclusive, international and challenging work environment. The company is constantly looking for skilled, globally minded and result-oriented team members who are not afraid to challenge the status quo. Interested in joining Nubank's revolution? All job openings are posted on nubank.workable.com
Thrive Here & What We Value* Strong and Diverse Teams* Enthusiasm for Building and Delivering New Features/Products* Collaborating Efficiently to Ship Quality Service/Products* Continuous Learning and Improvement in Existing Skills* NuCare – Psychological, Financial and Legal Assistance Program* Life Insurance, Health Insurance, Extended Parental Leave* Commitment to Diversity & Inclusion in the Workplace* Hybrid Work Model with Remote Cycles* Nubank's Nu Way of Working
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